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In a normal time, in a normal place, with summer nearly ending, e-tailers would be bracing themselves for the annual nail-biting and teeth-grinding weeks that precede the holiday gift-buying season ...

"I think that most people, including industry leaders, expect the stock market to go down," First Albany chief investment officer Hugh Johnson told the E-Commerce Times. "The market still has to price in the economic implications of the terrorist tragedy." E*Trade (NYSE: ET) l...

"Certainly, I think all of us are deeply saddened by the tragedy," Global Sports chairman and chief executive officer Michael Rubin told the E-Commerce Times. "We were pretty far into the process. We actually debated when we could make the announcement. Because of the legal parameters we live within, we had no choice but to disclose today. But the deal was basically completed around the time the tragedy occurred."

"Information is what customers want and need right now," Jazuntis told the E-Commerce Times. "It's impossible to say what will happen going forward. There's just too much uncertainty right now." Brian Ek, a spokesman for Priceline.com (Nasdaq: PCLN), told the E-Commerce Times ...

For starters, Gartner research director David Schehr told the E-Commerce Times, retailers need to carefully evaluate whether they are establishing a Web site to better serve old customers or reach new customers "The first is more achievable," Schehr said, adding that succeedin...

The gaping hole in the New York City skyline is proofthat America is forever changed. And that scar is a symbol of what all Americans are feeling. It will be impossible to get back to where we were before September 11, 2001. To try would be foolish ...

Just as every American will forever remember where he or she was on September 11, 2001, the day may also be remembered as the greatest test for technology and the Internet ...

Let's face it. Pop-up ads are annoying. Spam is illegal. Offline advertising is so, well, non-interactive. ...

"The agent who can get you on that sold-out flight, orwho can knock US$4,000 off that international businessclass ticket, will not only survive, but will prosperbecause they know how to add value," Forrester senioranalyst Henry Harteveldt told the E-Commerce Times."The 'order takers' are as relevant to today's travel industry as the 707is to airline transportation. [They] dragdown the whole travel agency industry."

"We're already seeing (online) ads look more like TV commercials, and that's only going to continue," Denise Garcia, research director for media at GartnerG2, told the E-Commerce Times According to Garcia, that trend is great news for online media properties and others who rel...

A few years ago a popular song asked, "How do you keep the music playing?" Owners of music file-sharing services and recording companies are now asking the same question, with a twist ...

For you and me, it's death and taxes, as the old saying goes. Certain things are inevitable ...

"The shelf registration means if we want to raise cash for any future business transaction, we can do so easily and quickly," Pursglove told the E-Commerce Times. "As the business climate changes, we feel we should be prepared for opportunities that may arise in the future. This filing helps give us the financial flexibility to take advantage of any opportunity that may arise."

"Logistics cannot make a retailer," David Schatsky, research director at Jupiter Media Metrix (Nasdaq: JMXI), told the E-Commerce Times. "Cost-effective, predictable logistics are table stakes for online retailers. Poor logistics, though, can indeed break them." E-tailers ofte...

The deal is a big win for IBM, Giga Information Group vice president Mike Gilpin told the E-Commerce Times. "eBay is well known as one of the really successful Internet companies," Gilpin said. "In PR terms, it's very desirable in these times of worldwide doubt about the valu...

"The challenge for online retailers is accurately setting expectations regarding product delivery," Jupiter Media Metrix research director David Schatsky told the E-Commerce Times. "Best practices for online retailers include rapid order confirmation, with accurate delivery date indicated. The key is not speed but predictability."

Melsted told the E-Commerce Times that companies, rather than putting in place "integrated marketing campaigns" using a combination of Web ads and offline advertising, are merely listing their Web addresses in traditional marketing material ...

Like spoiled children who get every toy they could possibly want for years, only to have Santa Claus skip their house one Christmas, e-commerce is in for a rude awakening. ...

If you lost 100,000 customers in the course of one fiscal year, as Internet-only banks have, what would you do? ...

"If you took the growth we had and went back to 1993 and mapped out a steady, gradual increase, we'd all be patting ourselves on the back and saying what a success it is," Richard Warner, associate professor of e-business at Chicago-Kent School of Law, told the E-Commerce Times. "But because we got to this point through a meteoric rise and something of a crash, it creates the false perception that e-commerce is in trouble."