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"This shows the power and value of customer information," Kelley told theE-Commerce Times. "Yes, they get the technology and the expertise of thepeople already working there. But what they're really after, especially ina slow economy, is the customer dollars." Fry's standing b...

Remember when the concept of a "paperless society" was all the rage? ...

"This is not at all a typical thing," Forrester Research analyst James Crawford told the E-Commerce Times, referring to the Buy.com situation playing out in public. "I think it highlights just how much trouble Buy.com was in." In fact, even though they expose themselves to som...

"In the early days of online retail, seasonality didn't even matter because growth rates were so steep," BCG e-commerce manager James Vogtle told the E-Commerce Times. "I think at this point, the online channel is a significant portion of retail that will be affected by general retail trends." ...

Bigger. Flashier. More intrusive. The advertising industry is willing to try anything and everything to get people to pay more attention to their Internet advertising ...

"A Web site that attracts consumers who are deal-seekers does not appeal to manufacturers," Forrester research director Rob Rubin told the E-Commerce Times on Thursday, "because the people who search the Web for deals are not brand-loyal. They're out to get the best deal they can (regardless of brand)."

"In terms of traffic to e-commerce sites, back-to-school isn't in the top tier, but it does bring an increase," NetRatings e-commerce analyst Kim Pillon told the E-Commerce Times. Last year, Forrester Research credited back-to-school shopping with lifting online sales during ...

"To the extent that eBay can garner any audience via the traditional TV medium, it should boost awareness and interest in the auction style services it offers on the Web," Yankee Group analyst Steve Vonder Haar told the E-Commerce Times. "It tightens the links between the collectibles market and eBay, which drives much of its auctions." ...

The ever-expanding dot-com graveyard added a new name to its roster over the weekend. Flooz.com, the company that dealt in Internet-based currency and electronic gift certificates, quietly closed its virtual doors. Among its other difficulties, Flooz was, according to early reports, a victim of massive credit card fraud of at least US$300,000 ...

"We are disappointed with the court's decision," Ford spokesperson Kristen Kinley told the E-Commerce Times. "But we take solace in the knowledge that thejudges recommended we take our case to the Supreme Court." The online showroom allowed consumers to shop for pre-owned vehi...

An IAB spokesperson told the E-Commerce Times that the trade group was considering filing a complaint with U.S. agencies and would support any lawsuits lodged by its members against Gator ...

CGC chief executive officer John A. Challenger told the E-Commerce Times that although the end of the dot-com shakeout may be at hand, it will be a slow and measured process. "I think it has much to do with the fact there's simply fewer companies left," Challenger said. "So...

An online transaction seems simple enough. You send your credit card information: they send you stuff ...

Online payments provider Ecount confirmed to the E-Commerce Times on Monday night that a hacker or hackers breached security at its Web payment site, Webcertificate.com "We have reason to believe someone inappropriately accessed data," Ecount chief executive officer and presid...

However, IAB spokesperson Stu Ginsburg told the E-Commerce Times that IAB is "not prepared to answer" whether the group has already begun lobbying agencies such as the U.S. Federal Trade Commission (FTC) on the matter. FTC representative Claudia Bourne Farrell also told the E...

FTC staff attorney Janet Evans told the E-Commerce Times Monday that there was no financial redress, or money damages, paid as part of the settlement. "Financial redress depends on if there was financial injury to consumers," Evans said. "In this particular case we got them...

However, an analyst at e-financial research and consulting firm Celent told the E-Commerce Times that many hurdles continue to impede the success of Nopaperbills.com and other scan-and-pay or lockbox service providers, such as Paytrust "The problem is that these services are v...

How often do you update your Web site? I'm not talking about nifty functions that put today's date on the page. I'm not even referring to Just-in-Time (JIT) systems that dynamically update your site according to inventory levels. What I mean is, how often does someone look at your site with a critical eye, finding areas that are in need of immediate change?...

Flooz.com chief executive officer Robert Levitan told the E-Commerce Times on August 14th that the company had been discussing the possibility of a merger with several companies with the ultimate goal being to "create a stronger entity to operate in this challenging environment."

"Some one-day sales geared toward certain airlines usually happen this timeof year because fall is traditionally a slow travel season," NetRatings director and chief analyst Lisa Strand told the E-Commerce Times. "But this year,that attention is being poured more on the online world."