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"We see people who come in with high expectations of the money they expect to make and also with very different expectations about what the work environment should be like," John Challenger, chief executive officer of Chicago, Illinois-based CGC, told the E-Commerce Times. "They have a hard time finding a place where they feel comfortable, where they want to stay."

Aside from its obvious commercial potential, the greatest promise of e-commerce has always been its potential to be an all-inclusive forum. All of the interpersonal exchanges that seem to slight certain ethnic or minority groups offline were supposed to be less of a problem when doing business electronically, right? ...

Despite the economic struggles in both the newspaper and dot-com industries, Miles Groves, newspaper analyst, senior vice president and chief economist for the Bethesda, Maryland-based Barry Group, told the E-Commerce Times that this was actually a good time for the newspaper companies to extend their classified ad offerings...

Well, Napster seemed like a good idea at the time. And shortly after Bertelsmann announced it was forming a strategic alliance with Napster (*correction), it seemed like a great idea. ...

NCAA assistant general counsel Scott Bearby told the E-Commerce Times that all of the site names at issue included some combination of the words "Final Four" and a phrase connoting tickets, such as FinalFourSeats.com "We've alleged that Final Four is our registered trademark a...

"With its seat on Commerce One's board, SAP will be one of the bigger influencers of Commerce One," Forrester analyst Jennifer Chew told the E-Commerce Times. Chew added that because SAP will be able to enhance the company's direct materials offerings, Commerce One "now has a...

By the time United discovered the software problem Tuesday afternoon, about 120 consumers had booked the unintended fire-sale fare, United spokesperson Chris Nardella told the E-Commerce Times The first reservations for this short-lived bargain came through late Monday evening...

PC Connection spokesperson Mark Gavin told the E-Commerce Times that Outpost must show a net worth of US$14 million as of August 31st to meet the agreed-upon condition for closing the deal. "That was one of the closing conditions that we had, [if Outpost can't meet it], it ...

"Buy.com will probably end up getting a new credit card processor in the 11th hour," Forrester analyst James Crawford told the E-Commerce Times. "But it will have to pay incredibly high rates, which will hurt its margins even more." Buy.com management was unavailable for comme...

"It's really encouraging, especially considering the large number of peopleon vacation or at the beach (during July)," Forrester analyst Chris Kelley told the E-Commerce Times Kelley said that there are a "combination of factors" why people are spending more money online....

Assignment of liaison people from each company. Like any partnership, alliance or joint venture, ongoing communication is key. How much and how often may be up for discussion, but it needs to be spelled out before finalizing the deal. Act Two Few people in the e-commerce industry are crazy enough to believe that the shakeout is history, but it does appear to be leveling out a bit. If that is the case, the next act in e-commerce has everything to do with new channels, new technology and, equally as important, strategic alliances. With wireless technology ready to burst onto the scene, mobile transactions set to become de rigeur and consumers ready to take the electronic plunge, now is the time to craft the best deals. But the best deals are not necessarily those that will render fast cash or short-term gratification. The best deals involve smart marketing, lasting partnerships and longevity. What do you think? Let's talk about it. Note: The opinions expressed by our columnists are their own and do not necessarily reflect the views of the E-Commerce Times or its management. ...

Company spokesperson Janet Smith told the E-Commerce Times that the job cuts "came across all functional areas." Severance packages were based on length of service, Smith said FairMarket provides e-business selling and marketing services, including automatic markdown, auction,...

"Depending on the size of the order, it could add to Amazon's problems," Jupiter Media Metrix analyst Jonathan Gibs told the E-Commerce Times in an earlier interview However, Amazon spokesperson Kristin Mariani told the E-Commerce Times on Wednesday that Amazon is "working wit...

"We've said consistently these complaints are nothing more than publicity stunts masquerading as lawsuits," Galloway told the E-Commerce Times. "Our research is thorough and objective, regardless of the topic." Galloway said that Morgan Stanley lawyers believe the dismissal --...

In Part 2 of this interview with the E-Commerce Times, Michael Sands, vice president of marketing for Orbitz, continues discussing the benefits associated with marketing efforts on the Internet ECT: What advantages have you gained through running a banner ad campaign?...

Kill your darlings. The eminent southern writer William Faulkner had that advice for writers. Wiping out your favorite turn of phrase, he believed,was a guaranteed recipe for stronger prose ...

In a recent interview with the E-Commerce Times, Michael Sands, vice president of marketing for Orbitz, discussed the benefits associated with marketing efforts on the Internet, where a campaign's performance can continuously be evaluated. Far from being a "dead" medium, Sand...

"It's not a matter of major city versus non-major city," Gartner analyst Kevin Murphy told the E-Commerce Times. "The model that's proven to work is where an existing grocery chain with a strong presence in the market develops its own online ordering system and uses its own stores as the warehouse."

"The mall is a marriage between our old retail site and our eStores -- leveraging our brand, but still directing consumers directly to manufacturers," Beyond.com vice president of marketing Jim Campbell told the E-Commerce Times. "We still want to allow people to buy from Beyond.com, while driving more traffic and incremental sales for our eStore clients."

I love targeted e-mail. When I check my e-mail, I look forward to receiving messages that are timely, interesting and help me save money. Businesses I know and trust that send me the right marketing messages are often rewarded with a sale -- or at least some of my attention, which always seems to be in short supply ...