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Bigeye's Dependency-Driven Monitoring platform, announced on March 25, is a data observability solution that allows enterprise data teams to see more trustworthy results from their CRM systems ...

Over the last 40 years, the open-source software (OSS) movement has been a moving target for detractors and supporters. Its free-to-distribute code philosophy competed against proprietary software to feed the user frenzy surrounding the popularity of business and personal computing ...

Selecting the best computer for your business can be a straightforward process if you plan ahead. Check out these factors to make the most of your purchase. Pro Tip: Bargain prices should not be the deciding factor ...

Two prominent research efforts released in Q1-24 on the future of business-to-business (B2B) e-commerce suggest that the marketplace is in bad shape ...

Artificial intelligence-powered bots used in customer service settings are finally learning to get along with human agents. Or is it the other way around? ...

To better market and cater to customers’ needs, brands can offer digital signage platforms that go beyond hearing and seeing information to touch and engage products in new ways within physical locations ...

Retailers are bullish on AI's growing record for transforming marketing and customer service performance, though this enthusiasm may border on over-optimism ...

Security cameras can catch a porch thief in the act, but they probably won't prevent the snatch-and-grab from happening ...

Artificial intelligence is everywhere and is gathering a growing list of consumer concerns about its security and potential for skewed uses ...

The growing intersection of artificial intelligence and CRM platforms is helping companies automate processes, accelerate decision-making, and predict future trends, thereby driving real-time customer engagement ...

Digital wallets are fast becoming consumers' preferred way to pay, both in and out of the store. According to industry reports, almost two-thirds of U.S. smartphone users will use a mobile wallet app to transact monthly in 2024, up from half in 2021 ...

If you buy into the exploding hype around generative AI, you see this flavor of artificial intelligence as the best thing to happen to computing since cloud storage. But you could be getting the wrong impression ...

A new era of customer relationship management is emerging, with a focus on innovative design and strategic platform goals. Businesses rethinking their use of these platforms can improve profit margins, enhance customer satisfaction, streamline operations, and foster innovative engagement strategies ...

A new cloud security option lets businesses plug in better digital safeguards without leaving existing web browsers behind ...

Consumers are changing buying tactics for their self-care needs as they prioritize budget-friendly products and battle economic choices on essentials by intensifying price comparisons, approaching impulse buying cautiously, and deliberately postponing purchases ...

Better cybersecurity may soon come to a mobile app you use in time to defend against a rising wave of data breaches, malware assaults, and AI-powered bot attacks ...

Artificial intelligence is poised to become a key player in helping businesses fix their broken forecasting efforts ...

With the ongoing evolution of artificial intelligence and quantum computing, 2024 is poised for significant advancements as organizations increasingly adopt and innovate using these cutting-edge technologies ...

Do you ever wonder why your Android smartphone behaves sluggishly? ...

In 2024, open-source technology will face increased scrutiny as its prolific use, including in proprietary coding, raises the need for pervasive security screening ...