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Online Billing: Clever Idea, Lousy Deal

Somewhere in the zone between idea and execution, e-commerce suffers from a case of diminished returns ...

Stamps.com Sues Pitney Bowes Over Patents

Pitney Bowes also said it has not yet received a copy of the Stamps.com complaint. However, Stamps.com spokeswoman Kathleen Brush told the E-Commerce Times that Stamps.com's lawsuit is not a response to the pending Pitney Bowes lawsuits. "It's not a counterclaim of any type,"...

The X10 Question: Traffic Without Dollars?

"Most of [X10's] traffic is not voluntary," Media Metrix analyst Max Kalehoff told the E-Commerce Times. "But it's still legitimate traffic. It still represents people experiencing their site." Kalehoff said that the impressiveness of X10's traffic level is tempered by the fa...

The Priceline Model Is Right – Or Is It?

"I don't believe Pricelinehas a long-term business model," Jupiter Media Metrix analystJared Blank told the E-Commerce Times. "I don't see them as along-term player in the travel market." On the other hand, Legg Mason analyst Tom Underwood, who used to work for Priceline, does...

Report: Monster.com Swallows the Competition

"People are using the (online job) services, but so far it hasn't paid offfor them yet in actually landing a job," Greenfield's Gail Janensch told theE-Commerce Times. "But that didn't keep these people from having a strongpreference for using an online site." ...

Good News: More E-tail Complaints

The e-commerce world got some good news in recent days when the Better Business Bureau (BBB) reported that it received nearly 4,000 complaints about e-tail sites last year, more than double the number from 1999. ...

SpamCop Stops Spam, While Lawmakers Fall Short

Julian Haight, the Seattle, Washington programmer who founded SpamCop, told the E-Commerce Times that he originally wrote the program to help himself with the arduous task of reporting to ISPs all of the spam that was filling up his inbox. Haight launched SpamCop's free reporting service in 1998 and the fee-based filtering system a year later...

Travel Web Sites in Full-Fledged Marketing War

However, analysts told the E-Commerce Times on Tuesday that even with the new TV and print ad campaigns, it will be difficult for any one company to distinguish itself This week, Orbitz and Honolulu, Hawaii-based Cheap Tickets (Nasdaq: CTIX) launched separate national advertis...

Online Toy Shops Already in Holiday Spirit

While most of us are busy breaking out our deck chairs and SPF 45 at this time of year, online toy companies are already counting down to their hottest time of the year -- the winter shopping season ...

AOL, GM Extend Online Car Sales Alliance

GM spokesperson Ryndee Carney told the E-Commerce Times that the companies originally formed an alliance in January 2000, but declined to specify the duration of the new agreement. According to published reports, Wednesday's deal allows them to extend the relationship through January 2002...

New Web ‘Patrol’ Looks To Lasso Wayward Shoppers

"The idea is that if a customer happens to click onto another site, they'll get a reminder that we might have that item in stock as well," Half.com spokeswoman Kristin Keyes told the E-Commerce Times. The software will only work on PC-based computers and for U.S. residents. I...

Online Music Service Duet Renamed ‘Pressplay’ Amid Talk of Sony Exit

Webnoize analyst Joel Karp told the E-Commerce Times that the renaming and the appointment of two UMG executives could signal that "Sony is ready to get out of this deal." Karp said he did not think the fact that the Duet.com URL was already registered to another company was t...

Irrational Exuberance, Priceline Style

News item: One of the richest people in Hong Kong plunks down a few million dollars to buy a bigger slice of potential turnaround story Priceline (Nasdaq: PCLN). Cause for optimism? You bet. ...

Duet and MusicNet Face European Probe

Whether the U.S. Federal Trade Commission (FTC) will follow suit with its own investigation remains to be seen. FTC spokesperson Claudia Bourne Farrell told the E-Commerce Times that the agency "won't be confirming that we have an investigation underway." She added that it is the FTC's policy to neither confirm nor deny open investigations...

What Are Failed Dot-Coms Worth Now?

"Basically what the purchaser is getting is cheap customer acquisition," analyst Julian Chu of Mainspring told the E-Commerce Times. "If the price is right, this might be a very inexpensive way to grow a business." For example, Garden.com, which raised nearly $50 million in it...

As Napster Goes Vanilla, Aimster Faces Rocky Road

Those who have faithfully followed the 21st-century battle that is Napster vs. the Recording Industry Association of America (RIAA) now know one critical fact. Napster is going mainstream and blending in, vanilla-like, with corporate America. ...

For Online Shoppers, Some Battles Not Worth Fighting

Can an e-tailer make a simple mistake without being punished? Are e-tailers human enough to err, and can customers be divine enough to forgive? ...

Analysts: Amazon Will Survive

In a world where Internet-only players are flying off the screen at an alarming pace, Amazon.com (Nasdaq: AMZN) is likely to succeed where other pure-plays have failed, analysts from Jupiter Media Metrix told the E-Commerce Times. The e-tail giant itself said this week that i...

eBay Sold on Auction Pact with Lycos

"eBay is trying to make itself as ubiquitous as possible," Jupiter Media Metrix analyst Jared Blank told the E-Commerce Times. "This will probably not be the last portal deal we see eBay make." Blank added: "It shows the futility of trying to compete with eBay. Lycos tried to ...

Report: Despite Sales Slump, E-Tailers Turning More Surfers into Buyers

A drop-off in first-quarter sales by e-commerce firms following the holiday season does not necessarily mean things are all bad for e-tailers, the Boston Consulting Group (BCG) told the E-Commerce Times on Wednesday. In fact, e-commerce is showing several signs of increased v...

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