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MarchFirst has "a lot of issues to deal with," Morningstar.com analyst David Kathman told the E-Commerce Times. Kathman said that the merger between Chicago's Whittman Hart and San Francisco, California-based USWeb/CKS, which created MarchFirst last year, was "just a fiasco, basically."

"You have a consumer acceptance issue in both privacy and security as well as reliability of the program and trust of its accuracy," Yankee Group vice president of Internet strategies Kevin Noonan told the E-Commerce Times. "Even though [a return] may be secure getting there, it doesn't mean the server won't get hacked into later."

"Towards the end of this year, we'll really start to see the critical mass(in Canada) starting to adopt online shopping, and on the business-to-business side as well we expect a lot of growth," Forrester Research analyst Jordan Kendall told the E-Commerce Times Even so, other ...

"To some degree, they're taking a shot in the dark," Susan Hofacre, professor of sports management at Robert Morris College, told the E-Commerce Times However, while analysts and observers are unable to quantify the extent that naming rights deals boost a company's profile, no...

Somehow, eBay is trying to put a fairness spin on news that it is going to offer sellers the option of buying banner ads on the site. ...

"Companies that understand they have to view interactions from a customer'sperspective, and not just from their own channel bias, will be successful inthe long run," Andersen managing partner Joe O'Leary told the E-Commerce Times. "The customer determines how they're going to interact withyour organization -- let the customer decide what channel they want to use."

Here's a twist: shareholders complaining that a dot-com is being over-valued. That's right. Over-valued. In 2001. After the Nasdaq debacle and the shakeout and all the rest. ...

In response to the report, Orbitz spokesperson Stacey Spencer told the E-Commerce Times: "This is an attack trying to garner attention. It's a desperate effort by competitors to keep new competition out of the marketplace." Spencer pointed out that Hausman's research was suppo...

Did you ever wonder where old comedians go when their schtick no longer draws crowds? If you think Jonathan Winters, Milton Berle, Phyllis Diller, George Carlin and Rich Little have simply vanished, then it may be worth a trip to Laugh.com. ...

CGC chief executive officer John Challenger told the E-Commerce Times that employment in the dot-com sector will "most likely continue to deteriorate." Although Challenger said that the number of job cuts may continue to decline in coming months, that will be "because of a de...

"It is still possible to attract people in this environment because the number of new households starting to buy online for the first time is still growing ... especially customers who may already be online and haven't made a purchase yet," Forrester analyst Christopher Kelley told the E-Commerce Times...

Pundits, powerhouses and assorted talking heads were already predicting the demise of retail e-commerce before the current economic downturn. Now, with the conventional wisdom suggesting more doom and gloom, the word on the street -- yes, that Street -- is that e-commerce was great fun, but it was just one of those passing fads ...

In this special report, the E-Commerce Times takes a look at six profitable Web businesses and examines the reasons why they have avoided the pitfalls of the faltering pack ...

"We think the big success stories will be about the incumbent multichannelretailer that is able to leverage its existing assets and infrastructure inthe online space," BCG manager Nina Abdelmessih told the E-Commerce Times."The winning pure plays will be those who cross the threshold with enoughscale to have a sustainable business model."

Call it the spillover effect. That's what happens when lame customer service online starts to impact how shoppers feel about a retailer's brick-and-mortar stores. ...

Kozmo spokesperson Stephanie Cohen Glass told the E-Commerce Times that the five-year agreement, announced in February 2000, had been based on Kozmo's aggressive national expansion plans. At the time, Kozmo had plans to enter 21 metropolitan markets around the U.S, but the company has since said it would focus on nine cities.

"I think it's incredibly easy to fool people, because nobody sees the articles you're selling," National Consumers League (NCL) vice president of public policy Susan Grant told the E-Commerce Times. "Even though there's only a small minority that aren't honest, you're still buying something sight unseen from a total stranger."

Morningstar.com analyst Henry Milling told theE-Commerce Times recently that the coming months willbe "very difficult" for independent online financialservices firms that only offer online trading "The more services a company can offer, the better itschances of remaining indep...

Just when you may have believed Hugh Hefner was fading from the public consciousness, here comes the news that the 75-year-old founder of Playboy Magazine will launch a major online casino by the end of this year ...

Morningstar.com analyst Harry Milling told the E-Commerce Times the layoffs were not completely unexpected, because the retail trading market has been declining for several months. Schwab announced last week that February trading activity was down 13 percent from the prior month...