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I know several savvy shoppers who use Amazon.com just for the customer reviews of products, which turns out to be a good news/bad news proposition for the King of all E-tailers. ...

Kozmo, which had steadfastly denied the accusations, agreed with Berenbaum'sassessment. Kozmo communications director Stephanie Cohen Glass told theE-Commerce Times that its service areas "are based on a number of factors,not discrimination." In Tuesday's announcement, Glass s...

At the time of the acquisition, Preston Bealle, Babygear's chief executive officer, told the E-Commerce Times that his company was trying to run its site "like a business, not a technology," and that Babygear.com hopes for longevity. Babygear customers visiting the company's ...

While Amazon has downplayed past outages, saying they would have "no measurable impact" on business, Morningstar.com analyst Patrick Dorsey told the E-Commerce Times that the outages do matter. "Considering the volume that Amazon does during the holiday season, any outages ar...

I was waffling on whether or not to support Napster until I heard Tony Bennett is a Napster man. This may not be fair, but in my mind I started lining up the musicians on both sides of the argument ...

To hear the folks at Amazon.com explain it, the two recent outages that took their main shopping site down for 15 to 30 minutes each, right smack in the middle of the day, are nothing to be alarmed about. ...

"We're going to investigate this to the fullest extent of the law,"including filing charges with the National Labor Relations Board, Wylandtold the E-Commerce Times. The union has already filed charges over thefirings of four workers that were behind the union drive....

BondBook's head of marketing and communications Steve Van Anden told the E-Commerce Times that the companys business model is "very pro-competitive in that its an open, anonymous platform, open to all qualified institutional participants, with live bids and offers." Van Anden ...

A union at Amazon.com? Or for that matter, at eTown.com? The suggestion itself seems strangely anachronistic, a throwback to the days when unions served a valuable purpose, when the workers they represented were truly being taken advantage of, forced to work endless hours without overtime or placed in danger by the nature of their work. ...

"eToys is looking at its last big holiday season this year because the Toysrus/Amazon relationship is still developing," Forrester Research analyst Seema Williams told the E-Commerce Times. Added Williams: "Toysrus is building on its brand name, and Amazon is offering its onl...

Connecticut Attorney General Richard Blumenthal told the E-Commerce Times that he is investigating claims that Walker Digital, which owns the rights to the "name-your-own-price" software used at Priceline, laid off 100 of its 125 employees at its Stamford, Connecticut headquarters last week without giving proper notice.

"Workers, whether new economy or oldeconomy, have the same issues, " local union representative Erin Tyson Poh told the E-Commerce Times ...

FTC attorney Katie Harrington McBride told the E-Commerce Times that the defendants, who operated under the name DP Marketing, did not keep "good records" and that it was difficult to determine exactly how much they took in or how many consumers they scammed. McBride added th...

It was a sweet bit of news from the U.S. Department of Commerce. Despite some lackluster months for e-commerce, the agency said, online spending jumped 15 percent from the second quarter to the third. In all, Americans spent US$6.3 billion online from July through September. ...

Challenger told the E-Commerce Times that he expects the bloodletting to continue, with more dot-com closures and layoffs to be announced in December and January. However, he hopes that a profitable holiday season will be enough to stop the flow of dot-com blood in the spring ...

"[These numbers] strongly suggest consumers are becoming more comfortable with shopping online and in particular becoming more comfortable with purchasing higher ticket items online," Robert Shapiro, Commerce Undersecretary for Economic Affairs, told the E-Commerce Times ...

A word to the CEOs, venture backers or board members of any dot-com companies teetering on the brink of collapse: ...

I'm no big fan of J. Edgar Hoover, the famous (or infamous) former FBI honcho, but I'm having a difficult time getting myself worked up over this Carnivore controversy. ...

Someday, when the entire online world is wired with high-speed connections, perhaps the home page at Amazon.com will make us really feel the holiday shopping spirit online. Maybe the site will play Christmas carols -- customized for each visitor of course, based on past purchases and online behavior. ...

"We're definitely seeing that mergers and acquisitions are serving to drive traffic numbers upwards and reposition companies among the Top 50," Media Metrix measurement analyst Anne Rickert told the E-Commerce Times America Online was the most visited site with 61.5 million un...