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SPOTLIGHT ON SECURITY

Bogus Apps Litter Android With Malware

Oct. 18: A UK housing Association, the Network Housing Group, discloses it has launched an internal investigation into the accidental e-mailing to some 300 staff of a spreadsheet containing information on its employees' sexuality, ethnicity and disability status Upcoming Secur...

EXPERT ADVICE

Open Source Ammo for the SMB Security Arsenal

The point is, SMBs get attacked -- and more often than you might think -- which means they need to worry about security just as much as larger firms. Challenges abound, however: SMBs might have fewer technology staff than larger organizations, they may also find that getting budget for security tools isn't always easy, and the inaccurate perception of reduced need makes business cases for specialized tools hard to pull off...

GOVERNMENT IT REPORT

Legislation Aims to Slash Government IT Waste

"We are currently in the process of providing comments on the bill to Chairman Issa's staff, but I can say that legislation that addresses CIO authorities and codifies data center consolidation efforts could be helpful in furthering the key IT reform efforts," David Powner, director of information technology management issues at GAO, told the E-Commerce Times...

OPINION

HP and the Uncertain Science of Corporate Rebirth

Folks who believed Apple was a success were more likely to invest in it and buy its products, thus creating a self-fulfilling sequence. (It is also no secret that former IBM CEO Louis Gerstner put much of his initial effort into corporate marketing funding and staffing early on.)

HP’s Whitman: It’s Going to Be a Long, Slow Ride

"You don't deal with the whims and changing views of the public," he noted, "but you deal with corporate IT staffs." IBM revitalized itself as a service company, White pointed out, and "HP can do that as well."

Mobile CRM Gets Gamified

CRM is a mature software category with a decades-plus history of development and evolution. Still, one important problem remains unsolved: A lot of employees, especially sales staff, just can't be bothered with it Corporate "solutions" have ranged from bribing to arm-twisting ...

OPINION

CRM in a Customer-Empowered World

That's a situation that can be addressed in a few ways. First, you can strive to equip every employee with an encyclopedic knowledge of all your customers and all your product information. Sadly, most of us can't hire entire staffs of supergeniuses with photographic memories.

EXPERT ADVICE

Easing the Pain After a Security Breakdown

The US-CERT and SANS Institute have assembled best practices related to the creation of an incident response team. This carefully selected group should, in addition to security and general IT staff, include representatives from legal, human resources, and public relations departments...

IBM Taps Middleman to Reach Mid-Market

IBM designed this package with that in mind. "A lot of MSPs don't have staff to really focus on these kinds of services," he pointed out As part of the offering, IBM is also launching new Global Centers of Excellence in Shanghai; Tokyo; Ehningen, Germany; and New York City. T...

Iran Blocks Google Ahead of National Intranet Launch

however, there "is no evidence that Google is blocked throughout the country," Jillian York, a staffer at theElectronic Frontier Foundation, said. "My contacts say the blocking of Google search is sporadic across ISPs, but Gmail is fairly consistent." Ayatollahs No Fans of Goo...

AT&T Could Lose Face in Net Neutrality Fuss Over FaceTime

"This particular app is a prime candidate of the types of services that can be vulnerable to Net neutrality violations because they offer a substitute to the voice telephony services that AT&T and other wireless carriers offer," Jodie Griffin, staff attorney with Public Knowledge, told the E-Commerce Times...

AT&T Could Lose Face in Net Neutrality Fuss Over FaceTime

"This particular app is a prime candidate of the types of services that can be vulnerable to Net neutrality violations because they offer a substitute to the voice telephony services that AT&T and other wireless carriers offer," Jodie Griffin, staff attorney with Public Knowledge, told the E-Commerce Times...

GOVERNMENT IT REPORT

Weak Planning Cripples IT Leadership in Federal Agencies

"What we heard in the responses from IT operations staff was that they were either not seeing succession planning in their areas of their agencies, or the SP they did see was not tied to the agency's strategic initiatives," said Bob Clarke, an executive with ASPE and the ACT-IAC project lead for the survey.

Holding Your Community Together During a Disaster

"If you have all volunteer people and limited funding, then plan around that," he advised. "All EOCs have similar functions -- just with differences in scale, staffing and equipment. We wanted to mimic a bigger EOC, but it seemed near impossible, so we just made everything smaller and simpler, and then grew as we learned."

SPOTLIGHT ON SECURITY

ID Theft Gives Apple Another Security Black Eye

Sept. 3: Three UK police websites breached and email addresses, account passwords of staff working on Safer Neighborhoods program posted on Web by hacker who claims to support WikiLeaks founder Julian Assange Sept. 3: Reports identify the Vatican as victim of Admin.HLP keylogg...

Making Your Tablet a Sturdy Little PowerPoint Pony

HDMI is the kind of connection that you see on televisions, and VGA is the kind youusually see on computer monitors. Newer multimedia projectors have both ports. Olderprojectors only have VGA. Ask the event management staff what kind they have Tablets vary in their connectivit...

SPOTLIGHT ON SECURITY

Java Patch May Be Just a Finger in the Dam

Oracle acted swiftly last week to close a zero-day vulnerability in its Java technology, but given Java's track record, that patch is just one hit in a long game of wackamole played with hackers ...

BEST OF ECT NEWS

Med Students Take to Tablets

In-person training and a support website were provided by the library staff. Some of the apps loaded on the iPads included textbooks not currently available via library subscriptions on various platforms; specific information-retrieval apps such as Pubmed on Tap, Micromedex and DynaMed; patient education apps; and a patient log app such as Drchrono, which served the students as a transportable Electronic Health Record...

GOVERNMENT IT REPORT

Selling Cloud Services to Feds Requires a Rainbow of Marketing Tactics

But a greater percentage of civilian workers gave the cloud the next-highest score in terms of "importance" than did defense staff. The survey was conducted in April and results were released in early August. Given seven categories of potential investment levels for the clou...

OPINION

AWS Glacier: Grinding Down the Competition?

For example, the business PC revolution started when LOB workers, tired of datacenter-centric IT staff and managers having all the fun, lugged their home PCs into the office. Once considered little more than playthings compared to scale-up Unix systems, scale-out x86 servers are now standard platforms for supporting the most demanding business processes. VMware, which started life building tools that allowed developers to run multiple OSs and applications on single workstations, has since become the top vendor of x86-based virtualization solutions and is helping to lead both its customers and the greater industry to the cloud.

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