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Jam Communities "appears to provide stronger customer interaction and metrics" than existing CRM packages, said Rob Enderle, principal analyst at theEnderle Group The information is more granular, which "should result in getting the information needed to build stronger campaig...

If YouTube Red fails to take off, "this will be the third failed attempt to create a paid Google video service," said Rob Enderle, principal analyst at the Enderle Group. However, if the content is "really different," he told the E-Commerce Times, it should take off....

The Skylake processor makes more of a difference for Linux support than anything in the box, noted Rob Enderle, principal analyst at the Enderle Group "Typically with Linux, you are left to the mercies of the Linux forums -- which can be really hostile and unforgiving -- and ...

"In effect, you're replacing a person -- a data scientist in this case -- and they're hard to get and spread very thinly," said Rob Enderle, principal analyst at theEnderle Group "Even 87 percent is better than you'd likely get with someone untrained, and it could be close eno...

"It is a decent conversion rate for a new service, but given the size of Apple's customer base and historic loyalty, I'd have expected a higher number," said Rob Enderle, principal analyst at the Enderle Group. "Within Apple's base they can certainly challenge Spotify -- outside of it, not so much."

That said, "Nexus is supposed to be a technology-leading line, and moving to Type-C is consistent with its positioning," suggested Rob Enderle, principal analyst at the Enderle Group ...

Nintendo revitalized gaming after Atari collapsed from too many really awful games, and "as a result, figured out the need for curated content and ensuring game quality," observed Rob Enderle, principal analyst at the Enderle Group, "and put in place a quality certification program, which pretty much is at the heart of every game system and app store today." ...

Elon Musk must have been channeling ex-Microsoft CEO Steve Ballmer last week, when he commented to the German Press (he does get that this Internet thing takes his comments global, right?) that Apple wasn't poaching Tesla's good employees, it was getting folks who couldn't cut it at Tesla. Apple apparently has been paying a lot for ex-Tesla talent...

"Pretty much everybody is on this path of getting rid of passwords before one of them goes under because of identity theft," said Rob Enderle, principal analyst at theEnderle Group "Identity theft has become a serious problem, and the level of compromise has been impressive," ...

Square is acknowledging that one man cannot devote his entire being both to running its business and taking charge of such a major entity as Twitter, said Rob Enderle, principal analyst at the Enderle Group However, the layoff announcement at Twitter will have no direct impact...

Apple "could appeal, and they do have one of the best legal teams in the business, but ideally they should just license this, as the other party's an educational institution and not a patent troll," suggested Rob Enderle, principal analyst at the Enderle Group. Apple has bee...

"Cuts always weaken a company over the short term, and there is a high risk that one or more of the people you let go may be that person who has the idea or skill that saves the company," noted Rob Enderle, principal analyst at the Enderle Group. "That's why you don't want to...

"Acer builds interesting hardware they can't afford to market, and their prior success came from doing things like stuffing the channel," said Rob Enderle, principal analyst at the Enderle Group HP and Dell have stepped up their PC efforts, and Microsoft has "doubled down on S...

The issues Sharp raised aren't limited to the Linux kernel community. They're a problem in the tech sector in general, and the larger Linux community in particular, suggested Rob Enderle, principal analyst at the Enderle Group The Linux community is less a hotbed of revolution...

The situation might not be quite as bleak as painted, because both Dell and EMC "have decided to sell into the cloud -- not compete with it, like IBM is doing with SoftLayer," noted Rob Enderle, principal analyst at the Enderle Group Dell resells Azure, he noted....

All else being equal, offering a higher-price console would hurt sales during the gift-giving season, said Rob Enderle, principal analyst at the Enderle Group "Otherwise, people follow the games to the console as long as prices are close," he told TechNewsWorld. "With Microsof...

I can understand Linux in the 1990s. It was backed largely by folks who didn't do well with others. The fights between the Linux and BSD folks were as legendary as they were juvenile, and Linux's existence seemed defined entirely by the revolt against Microsoft. ...

"This isn't a smart comment to make because it is actionable," said Rob Enderle, principal analyst at the Enderle Group It is never a wise move to attack ex-employees individually or even collectively in the media as it could reflect badly on the firm, he told the E-Commerce T...

Amazon's move could force Etsy into a deal to be acquired by eBay, speculated Rob Enderle, principal analyst at the Enderle Group However, Etsy provides some personal touches that Amazon cannot provide, he told the E-Commerce Times....

"This is a huge privacy problem, but carriers have never really cared that much about customer satisfaction," said Rob Enderle, principal analyst at theEnderle Group Verizon won't use information about the location of users' mobile devices, it said -- but AOL might....