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"A good broker should be willing to be paid based on performance," Kershner told the E-Commerce Times. "In the New Internet Economy, it has to be that way." Since the advent of the online brokerages, Kershner and other Internet savvy brick-and-mortar brokers have launched the...

"We will authorize up to 1,000 free Web stores to an ISP or portal, who can then offer these free Web stores to their customers," Maury Domengeaux, vice president of marketing and sales for eCongo, told the E-Commerce Times. eCongo will host and manage the stores, deriving re...

Company co-founder and CEO Nicholas Barnard, 41, told the E-Commerce Times that the funding gives Petspark.com the "ability to pick up the phone and get cutting-edge, market-leading information. It obviously means a lot to us." Just how much it means is not public knowledge, ...

While the court's decision could have huge ramifications for current state motor vehicle laws, it could also decide whether auto manufacturers will face resistance throughout the United States. Joseph Marino, an analyst for Sterling, Virginia-based Current Analysis, told the E-Commerce Times that no matter how the court rules, automakers like Ford will not be eliminating dealers anytime soon. "Old habits won't change, because there are no incentives or dynamics to change them," Marino explained. "People still need to see a car before they buy it." Meanwhile, Texas officials contend that Ford breached state regulations when it decided 18 months ago to sell used cars directly to consumers through www.fordpreowned.com, its used car Web site. Ford trucks and cars with expired leases are listed for sale on the site. Dealers Handled Sale However, Ford claims that it did not violate Texas regulations, because it sent cars directly to a local dealer to close deals. Once the sale was consummated, Ford then paid the participating dealer a percentage of the purchase price of the vehicle sold. Still, the Texas Motor Vehicle Division maintains that even though the local dealer got a piece of the action, Ford was acting as a car dealer by soliciting consumers via the Internet. Dealers Told To Stop Ford sent a letter to its dealers in November, informing them that participating in the online program was illegal. Dealers were told to stop immediately or face a possible penalty of as much as $10,000 (US$) per day. Ford has shut down the site, but is seeking an injunction in the U.S. district court in Austin to overturn the agency's edict. According to Automotive News, Ford's request is scheduled for a January 6th hearing. Earlier this year, a Texas law designed to keep manufacturers out of the retail car business forced Ford to nix a plan it had to consolidate dealerships in the Fort Worth area. While the court's decision could have huge ramifications for current state motor vehicle laws, it could also decide whether auto manufacturers will face resistance throughout the United States.

"This is part of our effort to focus on giving top notch customer service," Espanol.com CEO and founder Kyle McNamara told the E-Commerce Times. By combining ten in-house bilingual customer service representatives with ten others from Internet outsource provider eSupportNow, ...

"Michael Dell challenged us to design a product that would be cool-looking and be about the size of a Webster's Dictionary," Dave Hood, VP and General Manager of Dell's Web Business Unit told the E-Commerce Times. The package also includes an Intel Celeron 433 MHz chip, 15-in...

"Many enterprises, for the last year or so, have been mired down in their year 2000 initiatives," said Bob Heard, Entrust senior vice president of marketing and business development, in an E-Commerce Times interview. As enterprises conclude Y2K preparations, continued Heard, online security initiatives will move to "the top of the list" with regard to business investment priorities.

Akamai Marketing Manager Jeff Young told the E-Commerce Times that the company signed over half of its customers during the quiet period. The new Akamai customers join Yahoo!, CNN, the GO Network, About.com, Bluefly.com and dozens of others who have opted for Akamai's content and application delivery services.

In this exclusive interview, the E-Commerce Times discussed e-commerce and security issues with Entrust executive vice president, CTO and co-founder Brian O'Higgins. Q What are the major security threats to e-commerce?A The big picture is that consumers need to have trust in ...

Inflightonline.com has been developing a system to offer complete Internet services to airline passengers with laptop computers for the last two years. Company president Dan Dailey told the E-Commerce Times that the company is now close to seeing the fruits of its labor. "The...

"We are well positioned to capitalize on our broadband future, but our day-to-day service is delivered with practicality and reality in mind," Ken Goldstein, senior vice president and general manager of Disney Online told the E-Commerce Times. "We want to build guest loyalty even before broadband comes." ...

"There are fewer clicks per transaction, providing much better customer service," Joe Lueckenhoff, Dell's vice president of customer service and support, told the E-Commerce Times. Additionally, Lueckenhoff said the Round Rock, Texas-based company is introducing an online pap...

In this exclusive interview with the E-Commerce Times, Derik Blair, Brand Manager for Linux at Corel Corp., discusses Corel's product and the future of Linux. Q Can you tell our readers about Corel's involvement with Linux and the open-source movement?A Corel has been involve...

MyWeb, a set-top TV portal that is heavily invested in China Internet services, believes the MII will ultimately welcome foreign investment. "We're working closely with China's agencies," Wong told the E-Commerce Times. "The Government wants to promote international investment because they understand its importance to their economy." ...

Leading online retailer Amazon.com(NYSE: AMZN) has taken a giant step away from its original incarnation as an online bookseller by announcing the launch of home improvement, software, video game and gift idea stores. Richard Chin, Amazon's director of product development, told the E-Commerce Times that the corporate plan has always been to offer a wide range of items, despite public perception to the contrary.

However, Joseph Marino, an analyst with Sterling, Virginia-based Current Analysis, Inc., told the E-Commerce Times that he is not so sure. "I'm reserving judgment whether this is the reason for the rise of UPS' stock," he said. "Since the company has been closely held, we kno...

NetCoalition.com's coordinator for its Washington office, Daniel Ebert, told the E-Commerce Times that the coalition was formed to address many Internet issues, but members felt that the privacy issue was paramount. "The privacy issue is important to us," he said. "We believe...

Jupiter Communications analyst Robert Sterling told the E-Commerce Times that the new launch signals a shift for American Express "The other online site has been an also-ran, so I expect they will do better with this one," said Sterling. "The most important thing is that they ...

"This is part of our continuing effort to be customer-friendly for shippers and shoppers," USPS manager, communications, expedited package services Gerry McKiernan told the E-Commerce Times. "For the shipper it's an instant inventory control device. Companies need to know what's going out and what's coming in." ...

"It's the pace that you have to do things," Kugelman told the E-Commerce Times. "You have to make decisions so quickly." ...