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The initial response to Google's surprise announcement on Monday that it had inked a deal to acquire Motorola Mobility for US$12.5 billion was that it was a move largely to protect itself from the increasing patent attacks against Android. That could be why all five major manufacturers of Android devices appear to be thrilled with the deal. ...

A social network makes changes to its privacy policy. Shortly thereafter, users are shocked to see their names and photos appear in in-house ads. For example, an ad promoting the services of a local printer might include the faces of three "followers" of that particular company. Is this Facebook privacy fail, episode 231,789? ...

Assistly, a SaaS customer service company, started out with the goal of helping its user base incorporate communications from all channels into the customer service hub. That means messages sent via social media, including tweets and Facebook posts, and even replies to routine transactional emails such as those sent to confirm a sale. In most companies, a response to that type of message lands in a cyberhole.

With one brief letter, the Federal Communications Commission has put a stop to any hopes that two pending AT&T deals -- its US$1.9 billion purchase of spectrum licenses from Qualcomm and its proposed acquisition of T-Mobile from Deutsche Telekom for about $39 billion -- will be easy to settle. ...

With one brief letter, the Federal Communications Commission has put a stop to any hopes that two pending AT&T deals -- its US$1.9 billion purchase of spectrum licenses from Qualcomm and its proposed acquisition of T-Mobile from Deutsche Telekom for about $39 billion -- will be easy to settle. ...

Members of the Communications Workers of America and the International Brotherhood of Electrical Workers voted to go on strike at Verizon Communications [NYSE: VZ] on Sunday. The 45,000 striking workers are employed in the wireline side of Verizon's operations and their absence will, theoretically at least, affect the company's service in the Northeast and Mid-Atlantic.

InsideView will be announcing several upgrades to its SaaS social sales and intelligence application in the coming weeks. Some of the changes, including social profile features, have already gone live. The company has been turning them on over the past month, as soon as they were developed, Ralf VonSosen, vice president of marketing, told CRM Buyer.

Google is goosing its still-nascent Google Offers with the acquisition of The Dealmap. The startup, which aggregates discounts from a number of daily deal sites, launched a little more than a year ago, and has already gained a following of two million strong. ...

Hulu is launching its first long-form original program this summer, a documentary series called "A Day in the Life." ...

A consortium of six major tech players calling themselves "Rockstar Bidco" won a US$4.5 billion bid for 6,000 Nortel patents in June. The deal closed last week, but all is not said and done, according to a report in The Wall Street Journal. The Department of Justice reportedly intends to ask the consortium members -- Apple, Microsoft, Research In Motion, Ericsson, Sony and EMC -- just what they plan to do with their new patent stash...

Can things get any worse for Nintendo? Earnings for the three months ended June 30, 2011, were a major disappointment, with net sales down 50.2 percent and gross profit down 84.3 percent, compared with the same period the previous fiscal year. ...

Xactly has updated its Express product, a sales compensation management application designed for small and medium-sized businesses. Xactly Express 2.2 comes with more ways for sales reps to customize their dashboards and more features for administrators to manage the information flow to the reps. ...

Oracle has released version 19 of its Oracle CRM On Demand application, providing upgrades that range from small, incremental changes to significant innovations. ...

Days after the FBI arrested a number of alleged members of the hacking group Anonymous, the hackers struck again. They claim to have stolen a gigabyte of information from the North Atlantic Treaty Organization ...

Google is stepping up its efforts to improve computer security by adding warnings to users' search results when it suspects their systems might be compromised by a certain type of malware. ...

The Federal Bureau of Investigation has initiated a nationwide sweep targeting the hacking group "Anonymous." Armed with some 30 to 40 subpoenas, the FBI raided homes in New York, New Jersey, California and Florida, arresting at least 16 suspects, according to FoxNews, which first reported the story. ...

The latest e-business report from ACSI, The American Customer Satisfaction Index, has some bad news for Facebook -- and by extension, yet more good news for Google. ...

Live streaming of CNN's and HLN's 24-hour television networks became available on CNN.com, the CNN App for iPad, and the CNN App for iPhone and iPod touch on Monday -- but only to a limited audience. ...

By most measures, the last two weeks have been a nonstop love fest for Google, beginning with the immediate acceptance of Google+ and culminating with stellar earnings on Thursday and an impressive performance by CEO Larry Page during the earnings call. ...

Aprimo has added integrated text messaging functionality to its Aprimo Marketing Studio On Demand application via a new mobile module. ...