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A supercomputer designed by IBM and dubbed "Watson" went up against game show Jeopardy's two all-time champions -- and won. ...

A consortium set up by Microsoft, Apple, Oracle and EMC to acquire hundreds of Novell patents appears to have inadvertently faked out the open source community with its withdrawal of its proposal from the German Federal Cartel Office ...

Oracle is debuting a business intelligence module -- for SAP users. Oracle Financial Analytics for SAP -- a part of Oracle's BI applications product family, release 7.9.7 -- is designed to help SAP users wring more value out of their financial systems. While they are at it, Oracle no doubt hopes, these users may opt to migrate more of their operations to the Oracle platform...

RIM's forthcoming BlackBerry PlayBook tablet will be entering a highly competitive market burdened with a relatively short-life battery and minimal app store monetization, according to a research note authored by Kaufman Bros. analyst Shaw Wu. ...

Yahoo's grand scheme for repositioning itself is becoming more clear. Earlier this week, news came out that the Internet company was instituting widespread layoffs, with some 4 percent of its staff expected to be let go. It was a tough but necessary call, CEO Carol Bartz reportedly wrote in a memo to employees. ...

Zoho has enhanced its CRM app with new accounting and telephony functionality via integration with QuickBooks and several telephony systems. ...

The Sixth Circuit Court of Appeals has handed down a ruling that delights privacy advocates and Fourth Amendment purists: In U.S. v. Warshak, it found that the government should have obtained a search warrant before seizing and searching defendant Stephen Warshak's emails, which were stored by email service providers ...

A long-simmering legal dispute between Facebook CEO Mark Zuckerberg and two former Harvard University classmates is back in the public eye after partially redacted court documents filed this summer in the U.S. Court of Appeals for the Ninth Circuit Court surfaced on Radar Online.com. ...

Email marketing has been a mainstay marketing tool for 10 years or more. When social media's clout with consumers became apparent -- Facebook now has 500 million users and counting -- there was much talk about whether email marketing was even still relevant ...

At Google's Chrome OS event and demo on Tuesday, one of the participants was Amazon. The company chose this venue -- a competitor's product strategy launch -- to introduce an upgrade to its own go-to-market approach: the Kindle Web app. Now users can buy and read entire books from their browser without having to download special software. Also, publishers, authors and bloggers will be able to sell Kindle books through their own sites...

IBM has released the second Software as a Service offering in its Tivoli Live portfolio: its IT service desk. Called "Tivoli Live-service manager," this release follows last year's Tivoli Live-monitoring service, a SaaS app that manages the health and performance of IT resources ...

Google is tightening its copyright and piracy protection procedures, instituting new measures that will facilitate Digital Millennium Copyright Act takedown requests and will better oversee search advertisers that use copyrighted or trademarked terms ...

Among the many announcements that will no doubt be emanating from Salesforce.com's Dreamforce conference next week will be this: TreeHouse Interactive, a SaaS partner relationship management provider, will join AppExchange. When it does, it will provide the first independent PRM offering on the site, outside of Salesforce.com's own PRM functionality...

The European Commission has opened an antitrust probe of Google for allegedly discriminating against competing search services by restricting its advertising partners from placing ads on their sites. It also is investigating whether Google has restricted advertisers from moving their data to competing ad services ...

Nutshell CRM officially launched earlier this month. It is, like many startup CRM applications, focused primarily on the sales piece, although CEO Guy Suter told CRM Buyer that marketing and service will follow shortly. ...

Executives at SAP will be starting off the holidays in a glum frame of mind: A federal jury handed Oracle a victory in its legal tangle with SAP, awarding it US$1.3 billion for copyright infringement -- the largest-ever such award ...

Salesforce.com is planning to release a free version of its real-time social collaboration application and platform, Chatter, according to comments CEO Marc Benioff made during the company's recent earnings call ...

MySpace and Facebook -- bitter enemies until Facebook left MySpace far in the dust -- have announced new and tighter integrations between the two. The announcement constituted a tacit, but completely unnecessary, concession by MySpace that the social networking wars were over and that Facebook was the undisputed victor. Now MySpace will concentrate on the niche in which it does have a clear strength, music social sharing...

Avaya has introduced its latest iteration of Avaya IP Office -- its flagship communications suite for small and medium-sized businesses. The high points of the upgrade are easier-to-use features, greater transparency into coworkers' presence, and a more intuitive interface ...

As an Internet marketing tactic, retargeting has never quite reached its stride. However, updated technology, changing market dynamics and new offerings by vendors -- especially Google's entrance into the space -- is changing that ...