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The Way to a Customer’s Heart Is Through Your Employees

Customer feedback alone isn't sufficiently predictive, acknowledged Rob Enderle, principal analyst at the Enderle Group "The customer knows what they want today; you need to know what they want tomorrow. Enterprise intelligence ... includes markets and the competition," he tol...

Intel Takes Up Diversity Challenge to the Tune of $300M

"Intel is the primary technology used in gaming PCs, and this puts them on notice," Rob Enderle, principal analyst at the Enderle Group, told the E-Commerce Times. "A lot of these firms get funding from Intel, and the implication is, if they aren't in compliance with its poli...

Virtual Reality Makes Leaps and Bounds at CES 2015

On the show floor, "Oculus Rift was the most visible, but Samsung hadwhat appeared to be the best implementation, using Qualcomm coretechnology," said Rob Enderle, principal analyst at the Enderle Group ...

We Are the World: Samsung’s Vision for IoT

"The keynote was long on rhetoric, short on details, and had the subtle undercurrent that it was also incredibly self-serving," said Rob Enderle, principal analyst at the Enderle Group. "This was a talk on IoT and how wonderful it will be with everyone connected, but no real...

HP Debuts 2 Wee Desktop PCs

Although "gamers tend to like big, powerful machines," noted Rob Enderle, principal analyst at the Enderle Group, "some who still go to LAN parties will trade off performance for size." Most purchasers of mini-PCs "want a small second machine in the home or want to connect a...

OPINION

CES: Oh, the Amazing Things You Will See

Writing a CES teaser is a bit difficult because I actually know a great deal about what will be announced, but I can't share the details because I'm bound by a variety of ironclad nondisclosure agreements. ...

Hackers Give Touch ID the Finger

"This is a result of the proliferation of high-resolution digital cameras, which can now capture the needed details to fool scanners," said Rob Enderle, principal analyst at the Enderle Group. "It showcases a vulnerability that the industry will need to address," he told Tech...

OPINION

The Big Tech Stories of 2015

Last week, we looked back at the largely untold (or under told) stories of 2014. This week, let's look ahead to some of the stories that are coming in 2015. ...

Fraud-Proofing Credit Cards Through Quantum Physics

However, "we've left in place unsecure magnetic card readers a decade or more after we knew they weren't secure enough," observed Rob Enderle, principal analyst at the Enderle Group That behavior "could limit adoption of any new, more secure technology for cards," he told Tech...

Flaws in Ancient Standard Enable Wireless Eavesdropping, Spying

"SS7 was created before there was an Internet and was never designed to be secure in today's world," said Rob Enderle, principal analyst at the Enderle Group "Its security was based on the fact that no one other than carriers and some governments could access it," he told Tech...

OPINION

The Untold Stories of 2014

It is time to look back at 2014, so I'll focus here on a series of stories I thought were interesting but didn't seem to catch much or any real air. Some, like what is really behind Sony's decision to pull The Interview still might take off. ...

Google Calls In Legal Eagles in MPAA Piracy Skirmish

"This is a bit of fascinating drama, and it does come down to a major difference of opinion between the MPAA, which focuses on protecting studio rights, and Google, who has always believed that all information should be free -- except the information it deems private, which it protects with vigor," said Rob Enderle, principal analyst with the Enderle Group...

US Mulls Response to Sony Hack

"Sanctions against North Korea are already pretty strong, so making them stronger probably wouldn't have much impact," said Rob Enderle, principal analyst at the Enderle Group. "The risk for Sony if the U.S. reacts strongly is that North Korea releases the material Sony doesn...

Terrorist Threats May Blow Up ‘The Interview’s’ Box Office

The combination of physical and electronic attacks is likely to be a growing trend in 2015, predicted Rob Enderle, principal analyst at the Enderle Group "You can't address this kind of threat by just beefing up ops and security," he told TechNewsWorld. "You have to better in...

Good, Bad and Ugly ‘Pirate Bays’ Spring Up in Torrent World

"Where there is enough need, a market will always develop, and this site was very popular," Rob Enderle, principal analyst at the Enderle Group, told the E-Commerce Times "When Napster went down, did that stop file-sharing?" asked Adam Kujawa, head of malware intelligence at M...

Berners-Lee Sounds Clarion Call for Universal Web Access

Several of the World Wide Web Foundation's conclusions reflect "a certain amount of naivet," suggested Rob Enderle, principal analyst with Enderle Group. "The reason many countries don't want free access is that the sitting government doesn't want their population polluted b...

OPINION

Have Intel and Microsoft Discovered the Fountain of Corporate Youth?

This has been an interesting quarter. After Andy Grove left, Intel often seemed to struggle with its place in the world and seemed at odds with the computing OEMs. Now, though, it seems more and more like it did when it was 20 years younger. It's not alone, either. Microsoft, which seemed to have forgotten why there were OEMs in the first place for the last 15 or 20 years, suddenly is acting much more like the firm we knew in the early 90s...

No News Is Google Spain News

The publishers are "really hurting for revenue, and part of the problem is that people can get the content for free off the Web," said Rob Enderle, principal analyst at the Enderle Group Google "focused on making the content available and in securing their own revenue but did...

NSA’s Auroragold Mining Operation

NIST and the NSA "are different organizations, but it does seem counterproductive to spend millions to create security holes and thousands to figure out how to fill and prevent them," Rob Enderle, principal analyst at the Enderle Group, told TechNewsWorld NSA Backdoors and Se...

Turla Trojan Unearthed on Linux

Turla Trojans originate in Russia and are believed to be government-funded, remarked Rob Enderle, principal analyst at the Enderle Group They "are very elegant and extremely easy to place, and incredibly difficult to discover," he told LinuxInsider. "People haven't been aggre...

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