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GOVERNMENT IT REPORT

Budget Deal Puts the Squeeze on E-Gov Programs

"Overall, the response from members and congressional staff has been surprise that these programs were on the chopping block in the first place," said Schuman. "Nearly everyone realizes their importance, but not everyone knew the details on how they were funded. Our letter has helped raise awareness of the role the e-government fund plays, and prompted expressions of support for many of these programs." ...

More Money Could Make Microsoft Employees Stick

Microsoft is going to boost employees' compensation, the company announced in a memo that was sent out to its entire staff on Thursday morning Penned by CEO Steve Ballmer, the memo says the company has decided to shift a portion of stock award targets into employees' base sal...

Google, Microsoft and the Feds: The Plot Thickens

Carper said his staff may seek additional information "to get to the bottom of this." Microsoft claims the recertification reinforces its point that Apps for Government was never properly FISMA-certified. Google says the recertification is just part of a continuing process to ...

GOVERNMENT IT REPORT

When It Comes to Fed IT Contract Competition, People Matter

For example, Stephen O'Keeffe, founder of MeriTalk, reported at the hearing on the results of a survey conducted by his organization. The poll measured attitudes of respondents about the 25-point federal IT reform plan rolled out by the White House Office of Management and Budget last December. Respondents included 159 federal IT employees and 100 private sector staffers. The results were not encouraging in terms of the federal employee attitude on the potential success of the reform plan...

OPINION

Dell’s Next-Gen Data Center Strategy Is a Winner

Consider vStart -- a system pre-architected, pre-integrated and pre-assembled to reliably deliver specifically sized VMware virtualization environments. vStart isn't magic -- any knowledgeable IT staff could put together the same combination of Dell servers, storage and networking solutions, load and configure them with VMware apps, and have 100 or 200 functioning VMs.

GOVERNMENT IT REPORT

Federal IT Reform: Something Left and Right Can Agree On?

The Center for American Progress (CAP) hosted a working group session for federal IT specialists in March in an effort to support the administration's IT reform program that is being conducted through the Office of Management and Budget (OMB) and the federal chief information officer. CAP was founded by John Podesta, former chief of staff to President Bill Clinton. Other prominent Democrats, including former Sen. Tom Daschle, are associated with CAP...

Groklaw Calling It Quits After a Job Well Done

Further, the entire editorial staff of LinuxWorld, which was a Sys-Con publication at the time, resigned in protest over the O'Gara article, which they said violated journalistic ethics. Sys-Con apologized publicly to Jones and claimed to have removed O'Gara from its list of ...

Keeping your Third-Party Service Provider in Line

Further, corporations should ensure both they, and their third-party service providers, work to enforce security and help staff understand it better "Organizations trust internal people, but trust should not be a policy," warned Protegrity's Mattsson....

GOVERNMENT IT REPORT

DoT to IT Providers: Let’s Talk

The department has just launched a program to engage vendors and help educate DoT employees about available information technologies. Dubbed the "Technology Evaluation & Learning Series," or TELS, the program features informational meetings between IT vendors and DoT staff. The program embraces all vendors with IT products or services that could be of interest to the department, not just vendors that may already be under contract with DoT...

Giving Electronic Rejects a Second Chance

Beyond Verizon Wireless' HopeLine Initiative, there are other charities that would like to have your old electronic devices. In fact, if your device is still operational or you have old software, just about any charity will welcome the gift to use in its offices. Most can use devices for their staff and their constituents. However, there aren't that many charities that can handle recycling or repair...

EXPERT ADVICE

Beyond the iPhone App: Seizing Today’s M-Commerce Opportunities

Mobile commerce requires a separate infrastructure and staff to drive business value In fact, there is a vast array of opportunities to drive business value today with mobile, without incurring undue expense or complexity. Some of the opportunities include the following:...

EXPERT ADVICE

Easing the Throb of Mobile Security Headaches

Moreover, the complexity of these security demands and the need for IT departments to adopt new security mechanisms have operational implications for IT staff tasked with implementing and managing these new security policies. Mobile Device Identity Protection...

EXPERT ADVICE

Customer Service in GCC Retail Banks Is a World Apart

Customer service can easily make or break a business. Unfortunately, in the Middle-East, it leaves a lot to be addressed. Customer delight is a farfetched dream for retail banking customers of GCC banks, where customer satisfaction has hit an all-time low. The various causes of low customer satisfaction levels can be attributed to the following:Absence of knowledgeable staff: Almost 62 percent of banking customers are most annoyed due to the limited knowledge the touchpoint staff has to offer. Customers fail to get desired information on product breadth and holdings, transaction details and product features. The staff faces the daunting task of referring to myriad applications to delineate a holistic picture of the customer's banking history...

EXPERT ADVICE

Making Mobile Payments Work for Your Small Business

Some experts point to security concerns as the biggest drag on the uptake of mobile payments. Small businesses must make sure they have a basic understanding of the technology behind any new setup they implement before allowing sensitive consumer data to pass through it. Often, and especially when it comes to computer technology, people with an interest in breaking security are more tech-savvy than information technology (IT) staff within small businesses.

Art Galleries Online: Everything Except the White Wine and Snooty Talk

To sell on Ugallery, artists must submit information about themselves and sample images of their work. UGallery staff reviews the submissions and chooses what to offer for sale. "If it's on Ugallery, it deserves to be in somebody's home or office," said Tanenbaum.

EXPERT ADVICE

9 Ways to Sharpen Your Business Intelligence

9. Improve analytics capabilities. Beyond the basics of streamlining routine reports and answering common questions, one can maximize the value of a BI investment by adding more sophisticated analytical tools and nurturing better analytical talent. Uncover subtle, unexpected or counterintuitive patterns by applying data mining and predictive analytics. Improve the interpretation of the results by developing staff with the requisite knowledge and experience...

CONFERENCE REPORT

ITSEF 2011: It’s a Mobile, Social, Cloudy, Insecure World

That's "a tremendous shift," she stated. That shift has even affected Goldman Sachs, "where we're probably the most paranoid about letting go of these things," Friar said, adding that the firm has asked its IT staff to project where the company will be three years from now with respect to cloud services...

‘Smart Bed’ Could Give Patients a Lift When They Need It

An algorithm LaCourse invented programs the smart bed to communicate with and respond to medical devices that monitor a patient's condition, permitting fast, automatic responses that could prove especially valuable in the wee morning hours, when fewer staff are on hand, or whenever they are busy with other patients. ...

GOVERNMENT IT REPORT

Tech Sector Plays Offense in Shaping Federal Cybersecurity Policy

Members of the coalition met with congressional staffers last week to brief them on the group's just-released white paper on cybersecurity, "Improving our Nation's Cybersecurity through the Public-Private Partnership." The sponsoring organizations are the Business Software Alliance, The Center for Democracy and Technology, the Internet Security Alliance, TechAmerica, and the U.S. Chamber of Commerce...

OPINION

The Fuse Is Lit for the mHealth Industry Explosion

Nurses and physicians get status reports on request and alarms when conditions deviate from preset values. Information does right into the pocket telephone, freeing staff for other duties than watching monitors. Treatment can start earlier, which improves outcomes and potentially saves lives, the company says...

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