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Retailers and organizations striving to implement enhanced automation processes to meet customer demands might find competitive business advantages in using artificial intelligence (AI) to create conversational customer experiences (CX) ...

Sooner or later, small-to-medium-size businesses (SMBs) engaging the e-commerce market and looking to grow must buy into a more workable solution for the demanding customer experience (CX) ...

Mainstream consumers typically do not know the Linux operating system powers their email service, favorite websites, television sets, and even their mobile phones and computers in some cases. Now, Wind River Linux is making inroads into the operation of electric-powered cars ...

Great hardware performance can sometimes be found in small devices. AnkerWork hits that mark with its PowerConf C300 Webcam ...

SMS, or short message service, is an aging technology that still thrives as one of the most successful mobile marketing channels. It is immediate and has the instant attention of more than 70% of consumers who sign up to receive texts from businesses they favor ...

Artificial intelligence (AI) is now part of our daily lives thanks to smart assistants, self-driving cars, recommended products on e-commerce sites, and the rapid adoption of ChatGPT ...

The Noorio B310 security camera has two features you will not find with most outdoor security cams -- dependable local storage and a built-in floodlight ...

Sink or swim is what today's e-commerce game is all about, according to AI-powered e-commerce search platform GroupBy. The firm plans to offer marketers and retailers a lifeline to stay afloat ...

A growing concern among merchants is their ability to meet new payment card industry (PCI) security standards as early as next March. Failure to complete the upgrade within one year could cost them penalties from $5,000 to $100,000 or more ...

Medical students, health care workers, and even physicians are increasingly using mobile apps in greater numbers to sharpen their medical knowledge. One such medical science learning app challenges users to compete for cash prizes by earning high scores in gamified approaches to motivate their medical skills development ...

Looney Tunables is no laughing matter. This Linux vulnerability poses significant risks to numerous Linux distributions ...

E-commerce musical instrument supplier Sweetwater will not be singing a new tune under its newly-appointed CEO, Mike Clem. Instead, the company will be cranking up the volume to stay true to what it does best -- meeting its customers' needs ...

Navigating the expansion of e-commerce storefronts often involves considering expensive technology alternatives. However, merchants frequently overlook more cost-effective and efficient options already present in their tech stack ...

The AnkerWork B600 Video Bar is a powerful all-in-one conferencing device that is probably more suited for a business conference room than a work-from-home office. AnkerWork tries to thread the needle in stitching together features that either user category finds attractive ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas ...

Forget about 2023 becoming "The Year of the Linux Desktop," a popular slogan about growing Linux OS usage. It is already becoming the year of the Linux malware takeover ...

With today's smartphone market filled with phones and features that are all too look-alike, the Doogee phone offers a refreshing and uniquely powerful alternative without venturing into more expensive fold and flip innovations-in-progress ...

A new banking system that instantly pays out digital transactions could be a big money gain for crooks as online fraud worsens ...

Improved computer security is on the horizon for both businesses and individual users willing to adopt an alternative to passwords. Yet, despite the growing disdain for the cumbersome process of creating and entering passwords, the transition toward a future without them is gaining traction at a surprisingly slow pace ...

It's that time of year again. With Labor Day in the rearview mirror, retail marketers are shifting gears to prepare for the holiday sales surge. They are fine-tuning their strategies and adapting industry-proven best practices to capitalize on the holiday season ...