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Finally, what information about your company is confidential, and how much of it is being put out on the Internet in the normal course of business? Even if you think you run a tight ship, your job postings offer unique insight into staff turnover and product development I am ...

Social networking pioneer MySpace is planning to close at least four offices in overseas markets, as well as eliminate two-thirds of its staff outside the U.S. Specifically, it is going to cut 300 of the 450 jobs that are based in global markets. To be sure, MySpace is feelin...

MySpace on Tuesday announced it will lay off 420 staffers, or nearly 30 percent of its 1,420-strong workforce MySpace and parent company News Corp. both said, in effect, that the cuts would result in a more efficient and innovative company....

E-com 1.0: Duplication -- Stranded on E-Com Island, e-commerce teams often build redundant staff, processes and infrastructure. Perhaps through lack of understanding of a chain's existing processes or thinking they have a better way, they create new procedures and datasets for critical retail operations. For first-wave categories, this may not be so bad -- the processes are simple and the risk of customers seeing multi-channel inconsistencies minimal. Capturing the potential of considered commerce, on the other hand, requires an integrated rather than duplicative approach. Considered Commerce: Integration -- Leverage existing people and their retail expertise wherever possible. Use the same data and procedures as the rest of the chain, simplifying coordination. Once you've identified existing assets, then (and only then) evaluate and augment these assets, adding resources only as needed to fill e-commerce-specific gaps.

Inertia isn't always the result of a single "bad call," either. Another example would be staff failing to track their work efforts through a ticketing system (tracking their efforts via the system is usually one of the first things to go when staff are overworked.) However, since the ticket tracking system measures what they do, they might appear under-utilized and have more work assigned to them. Today's inability to meet all expectations for their role sets the ground work for inability to meet the same or other tasks down the road. ...

While all businesses should prepare for catastrophic data recovery, they must also weigh in factors of cost and complexity. Larger businesses struggle for optimal productivity from shrinking IT staff, and smaller businesses rarely even have a data recovery expert on site. Enabling user-directed restoration of their own individual files without administrative intervention can drastically reduce burdens on IT resources and lower recovery overhead costs. ...

In spite of the historically high turnover rates at call centers, Bonawitz has seen a tremendous slowdown over the past six months -- at least in the IT call centers he staffs in the Philadelphia area -- which he attributes to the poor job market "I think it's the economy. The...

Not that long ago, the outsourcing of customer service to home-based agents was a small niche category, viewed as not quite on par with a bricks-and-mortar call center operation. For a number of reasons, that perception is changing -- starting with the lower costs involved in using a home-based agent network, and ending with the growing number of quality providers that have highly qualified staffs on hand.

This is the first time the Federal Trade Commission has taken an action against an ISP, said Ethan Arenson, staff attorney and FTC spam coordinator. The FTC asked a state court in California for a temporary restraining order compelling the upstream data centers to disconnect ...

It appears that at least one of them did. CNN coined the "all-purpose" tag last August when the network announced it would be hiring APJs to staff new bureaus in 10 cities: Philadelphia, Seattle, Columbus, Denver, Houston, Las Vegas, Orlando, Phoenix; Raleigh and Minneapolis. All new correspondents were supposed to be in place by March.

A second unique characteristic of these cases is that many of these taxing authorities are pursuing them by engaging private law firms rather then using staff attorneys. It appears that most, if not all, of these outside law firm engagements are on a contingent fee basis, which means the law firm gets paid only if it obtains a judgment in favor of the tax authority. Therefore, the governmental entities do not have to go out-of-pocket for legal fees. Where, in a typical tax controversy, a taxing authority might have some motivation to settle a tax controversy because of the resources required to litigate, this concern would not be present in a case litigated by attorneys who would not be paid until they were successful in the litigation...

Obama has run into his fair share of glitches in staffing his cabinet and administration, but this is the first serious one affecting tech policy. So far, Obama has reached into state governments in the DC area to fill his top positions. Indeed, there has been some discontent over the absence of Silicon Valley talent among his picks.

"The end of mainstream support is not a call to hysteria or panic forcorporate customers," John Biglin, CEO of Interphase Systems, told the E-Commerce Times. "Instead, it is a signal to the corporate staffs to plan for the next 12 to 36 months." What's the Rush?...

At some point, the Twitter staff decided to add the ability to embed shortened (tiny) URLS into the status messages if longer site URLs were supplied. That meant people could start pointing to articles they'd just read and pass that information to all of their "followers." This setup became the equivalent of "headline news" -- short teasers that could function as succinct reports of breaking news events in real-time, often delivered via an Internet-connected handset. They could also be linked to longer news stories, images, videos, or analyses...

On the one hand, businesses have to provide partners, staff and contractors access to data; on the other, they have to ensure that data does not get lost by accident -- or stolen Meanwhile, they have to also cope with the threat of data breaches by organized gangs of cybercrim...

In this endeavor, quantity can lead to quality. "The more free community support an enterprise IT staff uses, the better they get at it," Lyman noted. "You get more adept. It's almost a challenge for open source vendors, because they need to make the software easy to use -- but then why would an enterprise need to pay for support?"...

Mobile devices were limited mostly to executive staff even as recently as a few years ago. However, company-wide distribution is becoming normal, even at smaller firms, said Doris Yang, product manager of mobile products at PGP "Additionally, mobile device hardware has advance...

It is much cheaper to do it correctly the first time than to redo it later on. This is part of the "lessons learned" during the project. It is also very likely that some of the original staff will be reassigned during the project cycle and if they are, then who will be resolving the problems? Where will those resources come from? ...

Craigslist initially complied with McMaster's request by promising to replace its erotic services ad category with a new adult services section that would be screened by Craigslist staff before publication. Now, though, the company is making a strategic about face -- and also...

Interestingly, survey respondents that came from the business side of the organization were 32 percent more likely to report that this was a capability that they were interested in deploying over the next two years as compared to IT-related job roles. This shows a certain level of concern from IT staff that their business executives would be looking "over their shoulders" when it came to managing application performance. However, Best-in-Class organizations have a completely opposite view. These organizations are providing executives with visibility into application performance to insure that the business side of an organization is aware of the business impact of performance issues. This helps their IT staff justify investments in additional capabilities for application performance management...