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The Dark Side of Crowdsourcing

Smith apparently said that users were providing better answers to key questions than Intuit staff. In his blog post, Foremski pondered whether social media was going to usher in user-generated unemployment -- and whether Intuit would pass on savings in labor costs to users The...

EXPERT ADVICE

Why Should We Let Your Department Live? PMO Survival 101

Josh Nankivel of PMStudent.com recently polled project managers (PMs) about how the current economic climate is affecting them, and he found that 27 percent had experienced project cutbacks, 14 percent had experienced PM layoffs, 11 percent had experienced financial scrutiny of projects, and 10 percent had experienced project staff reductions...

Tech Support Forecast: Partly Cloudy

"Moving to the clouds should be an empowering thing for tech supporton the enterprise level," Michael Sutton, vice president of security research at Zscaler Labs, told TechNewsWorld. "It should free up IT staff to deal with moreproactive tasks instead of security and logs. For example, one of thekey jobs for IT workers is log consolidation. They spend a lot of timewriting scripts. With cloud computing, they don't have to do that."

Does Oracle’s Sun Deal Mean Dark Clouds for Big Blue?

"With people moving to new technologies such as virtualization and the cloud, and with IT departments having only skeletal staff, you're going to need services and support," she added Whither IBM?...

Google Lumbers In With Modest Q1 Growth

"From an economies of scale point of view, a company can only grow sofast. Two years ago, if you had said Google would lay off staff, no onewould have believed it, its growth was so fast." Even in a reasonable economy, Testa speculated, Google may no longerbe able to produce b...

Cloud Implementation, Part 3: Training for the Task

One of the selling points for moving software into the cloud is thatit is supposedly hassle-free: no hardware, no software and presumably no hugestaff of IT employees. The latter is certainly true -- but that is notto say companies can stop investing in their IT human resources justbecause they have moved some or all of their applications to thecloud. On the contrary, one of the biggest hidden costs of cloudcomputing is the training costs that some companies have to undertaketo realign capabilities...

Study on Facebook and Grades Becomes Learning Experience for Researcher

Apparently, it's also taking some time for those who teach to discover what their students are doing with their spare time, much less their study time. Karpinsky sent a separate survey to faculty and staff and found that many didn't know what Facebook was "They (faculty) need ...

Microsoft, Yahoo Reportedly Back to Wheeling and Dealing

It is also upgrading its Live Search product, under the code name "Kumo." It plans to publicly launch the upgrade sometime this year. The upgrade is the result of rolling in technology and staff from Powerset, a San Francisco-based startup working on a natural language search engine that Microsoft acquired for about US$100 million last July...

OPINION

Could Google Be the Most Dangerous Company in the World?

Given that the U.S. government is supposedly going to Gmail, you might ask whether there's really a reason for concern. Certainly, the government would do its homework, right? There probably is reason for concern -- and the idea of the government doing complete staff work likely ranks right up there with saving Tinkerbell by believing in fairies.

OPINION

From Laid-Off Seattle Reporter to Accidental Web Entrepreneur

Luckily, he and his staff are working with local public broadcasting representatives KCTS-TV and KPLU-FM for what will be Seattlepostglobe.org, a news site which hopes to launch next Tuesday. KCTS is letting Murakami and company work out of their office space free for three months.

EXPERT ADVICE

Enterprise Mobility: An Investment That Works Harder, Smarter

A bias toward reducing in-house staff support and a migration toward outsource services where feasible As a consequence, we expect that the shift toward employee-provided mobile devices will continue, and we will find a greater variety of mobile platforms and applications conn...

OPINION

Dell’s Timely Push for Efficient Enterprise Computing

ImageDirect Server allows companies to have server images -- including operating systems, key applications, system tools and company-branded browsers -- factory-installed by Dell. That can save hours of manual configuration time -- even days or weeks in the case of major server purchases -- which translates directly (no pun intended) into significant IT staff time and cost savings.

Dell Gives Healthcare IT a Booster Shot

"Dell will integrate the eClinicalWorks EMR and clinical practice management software into the system, send the systems out to the practices and set them up, [and] work with eClinicalWorks to train the staff and the practice," Hargett said. "eClinicalWorks will provide the software support and Dell the hardware support."

Cloud Implementation, Part 1: Planning for Success

So, selecting a developer is a decision akin to selecting a systems integrator for a big-bang on-premise implementation -- although not at the same price point, of course. Unless there are in-house staff with the experience to customize the code, the implementing company will have to go back to the developer for changes or tweaks to the system, Rebecca Wettemann, vice president of research at Nucleus Research, told CRM Buyer...

Escaping From the Cell Phone Contract Stranglehold

When one Consumer Reports staff member switched from a 1,400-minutes/month plan to a 2,100-minutes/month plan, "he still got a bill for $162 in overage charges," Gikas said "He was able to negotiate to get that down," Gikas explained, "but when you switch, you have to remember...

New Bill Would Give Feds Sweeping Cybersecurity Enforcement Powers

On the positive side, he added, the measure could be used by security and compliance staff as an effective stick to secure more funds for IT security measures that management was reluctant to fund. "We call it the 'C' word," he said Given the Obama Administration's push for o...

EXPERT ADVICE

Storage Operations: Opportunities in Tough Times

You need not adopt a go-it-alone strategy. If you find that the abovementioned effort is putting too much strain on your operations in terms of available staff or skill sets, it may be worth exploring outside companies that, for a fee, will do the work for you. Vendor-independent consulting companies generally do not have a bill-of-materials agenda and will help you with the "do more with less" concept. These companies, therefore, have an incentive to show tangible cost savings from realigning existing assets and get paid at a fraction of the cost savings...

Rosy Tech Job Picture May Fade in 2009

The situation might stabilize in the second quarter of this year, according to statistics from Robert Half Technology, a high-tech temp workers agency. In its "IT Hiring Index and Skills Report," released earlier this month, it found that 83 percent of CIOs plan to maintain their IT staffing levels during the second quarter...

Transparency in Outsourcing, Part 1: Silent Shrinkage

Conducted in January 2009, the survey also found that the number of CFOs considering using outsourcers oversees declined, with 22 percent most likely to look at U.S.-based outsourcers to solve their staffing problems. That's compared to 16 percent turning to China and 13 percent heading to India to meet their outsourcing needs. Another 19 percent said they were not considering and had no interest in outsourcing...

Google Shaves 200 From Global Sales and Marketing Divisions

Google is laying off about 200 staff worldwide in its sales and marketing organizations. The announcement was made in a blog post written by Omid Kordestani, the online search giant's senior vice president of global sales and business development In his post, Kordestani said G...

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