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"Here's what Landslide provides in the new release: a single-screen interface that walks its users through the standard tasks that CRM fulfills -- gathering data on customers and leads -- and then beyond that into a set of processes that guide sales reps all the way through closing the sale," he writes. "While the solution comes with a pre-set group of processes, it's also completely customizable, so it can fit your organization's way of working and you don't have to impose changes on your staff to fit the software." ...

This is the short answer: Divide and conquer. Effectively split resources into two teams -- one focused on the current holiday season objectives and another working on a separate, longer-term development path. Better yet, look at solution providers that provide a services team -- trained engineers who work side by side with your business and technology staff to help define a program plan to outline timing, resources, process and costs.

The bottom-up approach: what do I have and how is it connected? Regardless of the threat, it will utilize and traverse your network infrastructure. Knowledge of the network inventory and the relationships and dependencies (topology) is foundational and prerequisite to your success. What resources exist, and which are being used? You cannot support what you do not know you have, and automated discovery and management tools keep your inventory accurate up to the second. Beyond automating tedious tasks, compared to staff expense, network management software can be more cost-effective...

By relaxing rigid company structures and minimizing value reducing rote work, active portals will free business professionals to focus on value creation. And that will lead to happier, more satisfied staff and successful, more competitive businesses Not bad for those shiny lit...

Figure 2 shows that organizations that have IT staff in charge of both applications and network management are more likely to deploy technology solutions for both troubleshooting application response times and analyzing network flow data. These organizations are also more likely to develop tools for simulating network performance in the application pre-deployment stage...

Last March, Oracle filed a complaint in a San Francisco federal court alleging "corporate theft on a grand scale." SAP employees repeatedly stole copyrighted software and other confidential information, Oracle claimed in its initial filing. SAP staffers at a Texas subsidiary, TomorrowNow, posed as Oracle customers to log onto the company's customer support Web site.

While neither Microsoft nor Apache revealed the actual amount of Microsoft's sponsorship, the Redmond-based software giant's contribution will be at least US$100,000 per year, which will help the ASF pay administrators and support staff so that ASF developers "can focus on writing great software," noted Ramji.

As a whole, the education industry is usually relatively slow to integrate technology into the classroom. In lots of schools nationwide, unbridled access to computers and the Internet is still the exception rather than the rule. Sure, school districts use computer networks, e-mail and teacher pages on school Web sites to more efficiently communicate with staff, students and other teachers. However, using technology to enhance learning is often a by-product rather than the thrust of technology in the classroom...

"For years, the government has been trying to thwart freedom of speech on the Internet, and for years the courts have been finding the attempts unconstitutional," said Chris Hansen, senior staff attorney with the ACLU First Amendment Working Group. "The government has no more right to censor the Internet than it does books and magazines."

Opening the service for a public beta means users with supported devices can sign up and begin streaming immediately and are no longer subject to approval from Qik staff Qik launched a new player designed to be more aesthetically appealing and include new functionalities. User...

IT managers and systems managers, for example, do not have a lot of time to read manuals or train staff about new products. Also, they have no time to deploy complicated software. Instead, these consumers need instant solutions, he said "Vendors are still selling complicated p...

So what do we do? How do we in the SMB make sure -- even though circumstances might require that we split out job roles -- that we leave our information security bases covered no matter what comes up? How can we make sure that our staff members -- no matter what else they have on their plates -- spend enough time on information security tasks to keep moving those goals forward? In truth, there's nothing that we can't solve with a bit of planning. Like Hank Hill would say, "If you plan ahead, then when things happen, you're prepared."

"Over time, RPM solutions are intended to lower practice costs, decrease the number of staff necessary, and make in-patient hospital stays shorter and less frequent," Fishman said Most RPM devices are meant for heart conditions, she noted, but products aimed at managing asthma...

Well, that may have just happened. Apparently, one of the first cutbacks was on day care, increasing prices to employee parents using this program from US$1,425 to a whopping $2,500 per child per month. Parents with two kids saw their annual expense jump from $33,000 to nearly $60,000. With reported comments from Google's executive staff that reminded me of the "let them eat cake" comment that supposedly helped start the French Revolution (the woman this comment was attributed to, Marie Antionette, was guillotined to death) you have to wonder what the folks at Google were thinking.

Complete the closed loop. While the Best-in-Class have a substantial lead over other firms in connecting warranty operations to product design and manufacturing -- including procurement in the process, which only 20 percent of Best-in-Class now do -- they can add value by providing procurement staff with product quality performance as they negotiate contracts with new and existing component suppliers...

By outsourcing, customers are able to avoid the headaches associated with 24/7 monitoring, troubleshooting faults and assuring that they have the most up-to-date gear. Moreover, they may not have the staff or budget required for hardware, security, software, operating systems and maintenance contracts. ...

"It is crucial to ensure that the system is easy to navigate in order to encourage a high adoption rate by staff. ... Measure the 'start-to-finish' times of key tasks such as looking up a contact's phone number, retrieving a list of today's scheduled calls or entering a new contact."

My experience has shown that social networks deliver in several ways. First, they keep the most clever and creative staff members happy in their work, because they can multi-task, manage their lives, consult their peers, and feel somewhat free while spending long hours at their desks. Secondly, social networks facilitate the "informal learning" that is so crucial in any business environment, particularly in the world of high tech. The added bonus is that the subject matter experts are not limited to the people immediately at hand; they can be anywhere in the world, and they often are.

If you're headed to a brick-and-mortar store or a restaurant, drive safely, lock your doors, and don't dawdle in the parking lot. Don't leave a receipt on the table, and be sure to check your credit card bill to make sure the staff didn't heist your credit card number Those ar...

A frustrated Best Buy customer has filed a US$54 million lawsuit against the electronics retailer in the Superior Court of the District of Columbia. Her complaint? Best Buy lost the laptop she had brought in for repair; the tech staff was evasive about its whereabouts; and the store refused to compensate her fully for her loss...