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According to a new study by research firm Jupiter Communications, Inc., more consumers than ever plan to shop online this holiday season, but poor customer service could turn those eager spenders off ...

New online mall SingleShop.com will debut the day after Thanksgiving with a feature that allows shoppers to use the same shopping cart to store products from multiple merchants and pay for everything at once ...

The results of separate inquiries by the U.S. Securities and Exchange Commission (SEC) and the New York State Attorney General are warning online trading firms to clean up their acts or risk regulatory crackdowns ...

According to Goldman Sachs and PC Data Online, the 1999 holiday shopping season kicked off the week of November 12-16 with a 17 percent spike in online gift buying. The uptick bucked an overall drop in Internet spending for that week ...

Prodigy Communications Corp. announced the merger of its consumer and small business units with regional telephone company SBC Communications, Inc. today, becoming one of the first beneficiaries of a recent U.S. government order for phone companies and Internet service providers to share phone lines ...

Online sales resource SalesMountain.com has forged a joint agreement with Val-Pak Direct Marketing Systems, Inc. to add 30,000 new coupon and sales listings to its online consumer discount guide ...

Online community GoToWorld.com launched its new Get Paid To Shop program Wednesday, a feature that offers shoppers cash dividends based on the amount of money they spend on the site ...

Despite the fact that the U.S. Congress has yet to put the final stamp of approval on China's entry into the World Trade Organization (WTO), Washington-based portal company China 2000, Inc. launched China2000business.com Thursday in an effort to promote electronic trade between the two countries ...

The U.S. House of Representatives Judiciary and Commerce Committees are gathering their troops for a showdown on the House floor over competing bills to control the use of online databases and other information stored on the Internet ...

Continuing its transformation from a free e-mail company to a multi-faceted Internet service provider, Juno Online Services, Inc. (Nasdaq: JWEB) announced a new shopping service today that will allow other online retailers to sell products on its Web site ...

About three quarters of new car dealers in the United States have Web sites, and that number is expected to grow to nearly 90 percent during the next six months ...

Web portal Lycos, Inc. (Nasdaq: LCOS) is attempting to cash in on a lucrative e-tail niche by lending its name to a new computer and software retail site ...

The U.S. Advisory Commission on Electronic Commerce received a proposal from a broad coalition of anti-tax advocates yesterday that would lump general telecommunications taxes in with the Internet taxes that many politicians and consumer groups now oppose ...

Allstate Corp. (NYSE: ALL), the nation's largest personal property insurance company, announced yesterday that it plans to cut back its call centers and non-sales staffs and replace some of those functions with direct-response call centers and the Internet ...

British Telecommunications PLC, the United Kingdom's dominant telephone and Internet carrier, announced a deal today with San Francisco, California-based LookSmart,Inc., to launch Internet portal services in Europe and Asia ...

Former Netscape CEO Jim Barksdale and a handful of Internet heavyweights have formed the Internet Policy Institute to examine Internet issues and the Web's impact on society ...

Only days after becoming the most recent and volatile example of a company abusing consumer information, RealNetworks, Inc. (Nasdaq: RNWK) announced new software and a new privacy initiative designed to rebuild some of the Web community's eroded trust ...

In a new poll by @plan (NASDAQ: APLN), nearly two-thirds of people using the Internet say that online privacy should be market-regulated, rather than legislated ...

The debate over online privacy policies is taking shape in Washington today as the U.S. Federal Trade Commission and the Department of Commerce host a day-long workshop on "online profiling," the practice of collecting consumer information based on their online activities and using that data to create targeted marketing efforts ...

According to a new study by investment firm U.S. Bancorp Piper Jaffray, the frenetic pace of online trading is slowing despite the fact that more people are participating ...