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CRM BLOG SAFARI

The Many Points of Entry to Oracle OpenWorld

Oracle OpenWorld wasn't a day old before Twitter-like blog posts began peppering the Internet ...

GAO Slams EPA for Turning Blind Eye to Toxic E-Waste Exports

A sales representative for a large electronics recycler in New Jersey is contacted by a Hong Kong-based importer seeking to buy CRT monitors. The buyer is worried about any U.S. laws that regulate such exports. The electronics recycler's response? Essentially, he told the importer it was only the laws at the port of Hong Kong that should concern him...

IBM Gets Serious About Social Networking With New Research Center

IBM is applying a common research model, collaboration between academia and the private sector, to the social media tech space. The IBM Center for Social Software is the first instance of a tech company establishing a center around these very popular emerging -- but still consumer-focused -- technologies, according to Big Blue. ...

Report: The Peak Oil Problem and the CRM Solution

Peak oil: When planet Earth reaches the maximum rate of global petroleum extraction, after which the rate of production enters terminal decline. Some say it has already happened, some believe it will within the next 50 years, and some deny the possibility all together ...

Clamor Against Yahoo-Google Ad Partnership Grows

The din of protest against the proposed Google and Yahoo ad partnership, announced earlier this summer, is getting louder every day. ...

ModusLink Digitizes the Supply Chain’s Front End

There is a near-universal desire among firms to link all aspects of their supply chain -- including the customer front end -- on one platform. However, there are relatively few applications on the market today that address that demand ...

CRM BLOG SAFARI

Ruminations on CRM Following Gartner’s Industry Bash

Gartner's CRM conference is always a big event for the industry. The 2008 gathering, which just wrapped, was no different, with attendees leaving the Gaylord National Resort and Conference Center in Oxon Hill, Md., in a thoughtful mood over the direction CRM is heading. ...

LinkedIn Promises Privacy Fence With New Targeted Ad Scheme

Players in the fragmented and crowded ad platform space just lost a little more elbow room with the entrance of LinkedIn's Audience Network ...

Virginia SC Scuttles Spam Law

Jeremy Jaynes -- said to be one of the world's most prolific spammers -- had his nine-year prison sentence vacated after the Virginia state Supreme Court ruled that the law under which he was prosecuted violated the First Amendment. ...

SalesLogix Layers Web 2.0 Functionality Onto Buttressed Foundation

In version 7.5, SalesLogix' latest product release, the company builds on the Web architecture and platform it introduced more than a year ago. ...

Senator Demands Explanation for Skyrocketing Text Message Rates

With the exception of unlimited plans, major wireless carriers have raised their prices for text messaging almost in tandem by more than 100 percent over the last three years, a fact that caught the attention of U.S. Senator Herb Kohl, D-Wis., chairman of the Senate Antitrust Subcommittee. ...

Salesforce.com Reaches Heady Heights of S&P 500

When one company is ousted from the S&P 500 index, another one is added to keep the number at 500. The most recent losers in this game of musical chairs are, for obvious reasons, Fannie Mae and Freddie Mac. Effective Sept. 12, these mortgage giants will be replaced by Fastenal and Salesforce.com, respectively. ...

Microsoft Loads Dynamics CRM With Web 2.0 Features

Four months out of the gate, Microsoft Dynamics CRM Online has been updated with Web 2.0 functionality to support Internet marketing campaigns, as well as other activities. ...

Google Shakes Up TV Ad Picture With NBC Deal

Google and NBC Universal have inked a multiyear agreement under which Google will distribute ads through its Google TV Ads service for placement on some NBC cable channels ...

CRM BLOG SAFARI

The Long Wait for Mobile CRM: Are We There Yet?

CRM users have been waiting for a viable mobile CRM market ecosystem to develop for years. To be sure, the industry tantalizes users with news that this or that vendor or offering or solution will herald mainstream application of this technology. For the most part, though, it hasn't happened yet, Yankee Group analyst Sheryl Kingstone told CRM Buyer -- even though the need is huge among companies that wish to stay competitive.

Big Spenders Blast Google-Yahoo Ad Deal

The Association of National Advertisers wants the proposed Google-Yahoo advertising partnership blocked. The trade group -- which represents 400 companies that collectively spend over US$100 billion in marketing communications and advertising annually -- has sent a letter to the U.S. Department of Justice objecting to the deal ...

Comcast Takes FCC Bull by Horns in Throttling Battle

Comcast has answered the Federal Communications Commission's order -- to not only cease its controversial network management practices, but also reveal them publicly -- with a legal maneuver of its own: The cable provider has asked the Court of Appeals for the DC Circuit to overturn the ruling ...

CRM BLOG SAFARI

SugarCRM Leaps and Bounds and Other Cool Moves

Last week, SugarCRM made version 5.1 generally available. With its beta release earlier this year, the open source CRM provider broke new ground, providing innovations in business intelligence and an intriguing mobile app for the BlackBerry and the iPhone. ...

Gannett Adds Eggs to CareerBuilder Basket

Gannett has increased its stake in CareerBuilder, acquiring another 10 percent of the Web site from the Tribune Company for US$135 million. ...

Microsoft’s Mobile App Market in the Sky

Another front may be opening in the battle for mobile platform supremacy. Microsoft is rumored to be planning to launch its own mobile application store -- a rumor that began after some bloggers, including Mike Elgan at ComputerWorld, talked up an ad Microsoft apparently ran seeking talent to assist in the endeavor ...

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