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CRM BLOG SAFARI

Sizing Up the Cloud

In May, Merrill Lynch predicted that the cloud computing market could reach US$160 billion by 2011. By any measure, in any industry, that's a huge number -- it's astronomical for one that can only be described as "nascent." ...

BEST OF ECT NEWS

The Lost Laptop and the $54 Million Lawsuit

A frustrated Best Buy customer has filed a US$54 million lawsuit against the electronics retailer in the Superior Court of the District of Columbia. Her complaint? Best Buy lost the laptop she had brought in for repair; the tech staff was evasive about its whereabouts; and the store refused to compensate her fully for her loss ...

Court Gives Viacom Window on YouTube User Activities

A new ruling in Viacom's US$1 billion lawsuit against Google has privacy advocates fretting that the case may further erode privacy online, even if it's eventually settled ...

Merger Creates Mammoth Electronic Prescription Data Network

The two largest electronic prescription networks have decided to merge. By joining together their two platforms, RxHub and SureScripts maintain that both doctors and patients will benefit ...

Google Media Server: A Giant Toe in the Door?

It already dominates the Internet -- why not the TV? Probably Google wasn't thinking exactly in those terms when it conceived the idea for Google Media Server, its latest addition to a ballooning product line. But planting a foothold in a medium in which it so far only dabbles is clearly the driver behind this release. ...

Lyris Pushes Web Marketing Toolset Downstream

Lyris has upgraded its flagship product and rolled out a new application for the marketing and advertising industry. ...

LiPs, LiMo Join Hands in Mobile Linux Fray

Two associations representing complementary interests have agreed to merge their resources to develop a stronger ecosystem around Linux mobile development ...

DHS and the Digital Strip-Search Dilemma

Amir Khan, an IT consultant from Fremont, Calif., and a U.S. citizen, has been subjected to U.S. Customs questioning for a total of more than 20 hours after returning to this country from a number of trips abroad, according to the San Francisco-based Asian Law Caucus. Customs officials have searched Khan's laptop computer, books, personal notebooks and cell phone. Despite filing several complaints, he has never received an explanation for why he has repeatedly been singled out...

Genius.com Adds Instant E-Mail Marketing to the Mix

On-demand business-to-business marketing vendor Genius.com has developed a new collaborative e-mail marketing module that focuses on lead qualification and prioritization. ...

LucidEra Aims to Link Marketing Analytics to Sales Pipeline

LucidEra, a provider of on-demand analytics for sales professionals and managers, is bringing marketing into its fold with the addition of LucidEra Lead Insight. ...

Google Drops Ad Planner Bomb on Web Analytics Industry

A few years ago, it became clear that Google was gunning for a big chunk of Microsoft's empire. Now, the undisputed king of search is targeting another online category with the release of Ad Planner, a package of free Web analytics, research and media-planning tools. ...

Salesforce.com, Google Get Friendlier

Google and Salesforce.com have rolled out a Force.com toolkit for Google Data application programming interfaces that's designed to help developers integrate Google Apps data and content with Force.com's database, logic and workflow capabilities. ...

CRM BLOG SAFARI

Up in the Clouds

The Google-Salesforce.com partnership grows ever more intertwined. The latest development occurred Monday when Salesforce.com released a Google Data client library for the Force.com platform that provides access to the full suite of Google Data application programming interfaces using Apex code, allowing developers to integrate their Force.com applications with Google Apps.

Now It’s Lawmakers Who Are Interested in Yahoo

Though the ink has hardly dried on the ad partnership deal between Google and Yahoo, Congress is already setting its investigative machinery in motion to determine whether the tie-up might violate antitrust or privacy laws ...

US Law Aims to Catch Up With Tech – and Misses

The infamous Internet bully implicated in the suicide of a 13-year-old girl may get some comeuppance in a California courtroom, but it will probably not be enough to quell the fury of her many detractors ...

EXCLUSIVE INTERVIEW

Slashdot Cofounder Jeff Bates on the Self-Cannibalization of Online Advertising

At one point in the U.S.'s development, there were 1,400 or so railroads. Today, there are three major lines. Admittedly, it is a leap -- but not a big one -- for Jeff Bates, cofounder of Slashdot, to apply that history to what is happening on the Internet today. ...

FCC Poised to Reprimand Verizon for Hounding Customers

The U.S. Federal Communications Commission reportedly is expected to rule against Verizon in a complaint filed by three cable companies against the telco. ...

Workplace Text-Messaging Ruling Wows Privacy Advocates

A ruling by a three-judge panel in the U.S. Ninth Circuit Court of Appeals has established new privacy rights for employees who use employer-issued cell phones, pagers and computers to send personal text messages. ...

Homing In on the Healthcare Consumer’s Needs

The launch of Healthline Networks'HealthSTAT last week is one more indication that the Internet ad platform wars are far from over. To be sure, Google remains the giant to beat -- and it looks as though it's settling into its role as the long-term dominant player. ...

Amdocs to Embed IBM’s DB2, Optim in CRM App

Amdocs and IBM have entered into an original equipment manufacturer agreement in which Amdocs will embed the IBM DB2 Data Server and the IBM Optim Data Growth application in its CRM product line. It is the first OEM agreement IBM has inked involving Optim, Steve Tallant, senior manager of product line management with IBM, told CRM Buyer ...

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