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After building their technical infrastructure and boosting brand-awareness, recent news announcements are pointing to a strong industry-wide emphasis on providing value-added services and increased customer support. Along these lines, Cyberian Outpost (Nasdaq: COOL), an Internet-based retailer of computer products reported a new, broad-based customer-oriented initiative that may raise the stakes in the intensely competitive e-commerce market...
There was good news for online auction buyers and sellers on Monday, as eBay (Nasdaq: EBAY) announced plans for two new deals which will integrate product shipping capabilities directly into eBay's popular Internet-based auction Web site. eBay chose Mail Boxes Etc. (MBE), which is reportedly the world's largest franchisor of packing and shipping services, and iShip.com, a leading provider of multi-carrier Web-based shipping services for e-commerce, to provide eBay members with a first-of-its-kind, integrated system for e-commerce shipping...
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