Business

President Trump fired off a tweet critical of Amazon, implying that the administration may be mulling some type of regulatory action. Amazon CEO Jeff Bezos is also the owner of The Washington Post, one of the top newspapers in the U.S. and a major thorn in the president's side. Trump recently has be...

Mobile device makers and telecom service providers need to make significant privacy protection improvements for their customers, according to a recent report from the U.S. Federal Trade Commission. The report could become the basis for agency enforcement actions -- not only for smartphones, but als...

When it comes to business, you're only as good as your reputation. Indeed, your reputation is your brand. It is the substance your logo represents; it is the glue in customer brand loyalty. In a word, reputation is everything. Yet it's not entirely under your control. That doesn't mean you are helpl...

Sales people and their managers should be celebrating the economic gains of the last few years but for many of them the gains may be illusory. Sixty-three percent of sales reps made quota in 2012, but five years later -- despite an improving economy -- that number dropped to 53 percent, according to...

The DoJ has charged nine Iranian nationals for engaging in a massive phishing campaign on behalf of the Iranian Revolutionary Guard. The allegations include the theft of $3.4 billion in research and intellectual property from 320 colleges and universities in the U.S. and abroad, as well as from 47 f...

Small businesses use social media extensively, suggest the results of a recent Clutch survey of 351 U.S. firms with fewer than 500 employees. Overall, 71 percent of the respondents used social media for business purposes, and those affiliated with firms owned by women reported heavier use. The indic...

British lawmakers have demanded that Alexander Nix, the suspended chief executive of Cambridge Analytica, return to Parliament for additional questioning in its fake news inquiry. The Parliament's probe led to disclosures that Facebook had allowed Cambridge Analytica unauthorized access to up to 50 ...

CEO Mark Zuckerberg on Wednesday broke Facebook's mysterious silence following news of several investigations into Cambridge Analytica's access to personal data belonging to 50 million Facebook users. Facing the wrath of everyone from U.S. and European regulators to shareholders, customers and emplo...

Checking out is the heart and soul of the e-commerce experience. When it goes well, you've got happy customers who are likely to return. When it doesn't, your business can suffer. "Checkout is not only key to driving revenue -- it's key to user satisfaction, order size and retention," said Zephrin L...

EU, UK and U.S. officials have ratcheted up the pressure on Facebook over a user data scandal that threatens to engulf the company. The president of the European Parliament, Antonio Tajani, summed up the stakes in a tweet on Tuesday: "Facebook needs to clarify before the representatives of 500 milli...

Markets and companies change as industries grow and as a disruptive innovation commoditizes. Generally, prices come down because the innovation becomes commonplace and competitors fight for every scrap causing margin erosion. Eventually markets equilibrate, and a monopoly or small oligopoly sets in....

A California legislator has fleshed out the details in legislation that would provide comprehensive Net neutrality protection. A number of states have taken steps to counter the FCC's rollback of federal regulations governing broadband Internet traffic. Sen. Scott Wiener last week offered an amended...

Salesforce has launched Salesforce Essentials, a collection of intelligent apps targeting SMBs. Built on the Salesforce Lightning framework, Essentials offers a consumer-like experience optimized for any device. Relevant information is displayed on one unified console, and Lightning enables drag-and...

Google has said it will stop serving ads for cryptocurrencies and related content in June. The ban includes but is not limited to, initial coin offerings, cryptocurrency exchanges, cryptocurrency wallets, and cryptocurrency trading advice.