Business

Among the provisions of the Digital Services Act approved in an agreement between the European Council and European Parliament are transparency measures on the algorithms used by online platforms and services to recommend content and products to users.

One of the world’s wealthiest business moguls is putting his cash where his social media beliefs are. Twitter on Monday announced it entered into a definitive agreement for Elon Musk to purchase the social media platform for some $44 billion.

Expect to see a permanent evolution of brick-and-mortar retail omnichannel shopping in 2022. This milestone will effect retailers and shoppers alike. Consumer in-store spending is down, inflation is skyrocketing, and several other factors that developed under the pandemic are contributing to a sea c...

The massive takedown of RaidForums might have little real impact against the large volume of hackers operating worldwide, since many of Raid's members could flock to alternative platforms.

The simplest way to define the difference between customer success and what many companies call customer service is that customer success is about taking care of your customers by providing proactive guidance to help them achieve their desired business outcomes.

Despite the first decline in PC shipments since 2020, computer revenues increased 15% during Q1 of 2022. Desktop computers performed strongly, with shipments increasing 13% during the period.

It's no secret that consumers flock to Amazon for their online shopping needs; last year, the e-commerce giant accounted for more than 40 percent of all digital revenue, while overall sales have grown year after year. Let's look at three questions every brand should ask to help determine if selling ...

Nothing strikes fear into a cryptocurrency trader like being forcibly disconnected from the cloud. Technology downtime insurance provider Parametrix would like to make traders less fearful by offering cloud downtime insurance for crypto companies.

Nowadays almost anyone can launch a business online. If you have a great product and an effective marketing strategy, you're on track to build a large customer base and make profits. At some point you might need to carry out a valuation of your business. Let's explore what that involves.

Many financial services are already in the marketplace preparing for what has been classified as a cashless society. The push for this transition is not only coming from germ-fearing shoppers and front-line store workers. Businesses are also driving the trend to pay without paper money.

Automation will claim more than 11 million U.S. jobs over the next decade, according to a new report by Forrester. That's the bad news. The good news is that at the same time automation will create 9.63 million new jobs, for a net job loss for the period of 1.42 million jobs. The report noted that f...

Digital retailers are ramping up their social media advertising budgets to pitch products where shoppers gather socially. However, according to a report on the growing adoption of social advertising, brands need to employ automation strategies to replace traditional manual steps and add multi-platfo...

The ongoing tech real estate boom shows vendors planting their flags in smaller cities where home prices are more affordable, and commuting is less a gladiatorial sport. Studies suggest that much of the higher salaries people command in big cities gets eaten up in housing costs, so moving to smaller...

A surge in the use of the new marketing channel called social commerce requires online retailers to adapt their selling strategies to succeed. For that new marketing platform to get results for sellers, however, brands must recognize that traditional e-commerce and social media marketing are not the...