Infrastructure

The modern attack surface has grown too large and complex for security professionals to manage using traditional, manual approaches to the asset lifecycle.

Under the new Critical Infrastructure Defense Project, companies in particularly vulnerable industries -- such as hospitals and water and power utilities -- will have access to the full suite of Cloudflare's Zero Trust solution, CrowdStrike's endpoint protection and intelligence services, and Ping I...

Research from technology and business solutions firm NTT finds that business leaders are significantly more satisfied with how they have adjusted to new working norms than their employees. The study points to the need for clearer organizational insight into how employees have reevaluated what they n...

A new Forrester survey commissioned by Capgemini, Salesforce, and MuleSoft reveals companies face the same recurring customer experience (CX) struggles. They lack an integrated single source of truth for customer data and are strapped with subpar personalization capabilities.

While migration to the cloud is at an all-time high, so is the growth of ransomware peddlers. Veritas Technologies surveyed more than 2,000 global IT leaders whose organizations have undertaken pandemic-led digital transformation. The study found the majority are severely vulnerable to ransomware at...

Are you looking for a way to reinvent the traditional vendor marketplace? Consider adding composable commerce to your bag of tricks. This marketing approach enables businesses to bring to their brands a distinct method to continuously optimize their customers' experiences.

Even as operations as diverse as factories and hospitals are moving at least portions of their daily computational processes out of the centralized cloud and into various edges, edge computing for many people remains a mysterious concept. To provide some clarity and insight, we spoke with several ex...

Tapping into natural language understanding technology as part of an overall approach to managing customer relations improves the experience that businesses provide to their customers. Brands already implement a variety of solutions to gain data and insights from customer interactions. Still, many c...

Google's new service aimed at beefing up the search capabilities of retailers' websites may make those sellers more competitive with Amazon. Google Cloud Retail Search hopes to address the staggering problem of "search abandonment," which costs retailers more than $300 billion a year in the U.S. alo...

Anyone with a stake in keeping ahead of cybersecurity assaults and enterprise network intrusions through API vulnerabilities can now tap into expert advisories and security reports. API security company Salt Security last week launched Salt Labs, a now-public forum for publishing research on API vul...

One of the strains on the logistics industry is increased consumer demand for speedy delivery -- and this requirement is making it even more important to consider the environmental impacts of faster fulfillment. We spoke with experts in the field to find out what's happening to make logistics more s...

By cutting out the middleman, brands can earn a higher margin and gain direct access to consumers and their data. For these reasons, leading brands such as Nike are aggressively making the shift to DTC, and other large retailers are following suit. However, many forget to take into account three imp...

The list is almost endless for the use of AI in retail. It can be anywhere, from classification issues like recommendations to search and merchandising personalization.

A configuration error in the systems of content delivery provider Fastly knocked out numerous large websites and apps around the globe Tuesday. The event served up a reminder of how distributed networks play a critical role in the internet today -- and how important it is to make sure that the softw...