Enterprise IT

CRM systems are the lifeblood of many businesses, and the volume of customer data within them keeps growing as companies digitize more processes. That data often is not being used to its full potential, beyond basic reporting on sales metrics and marketing campaigns. With the advent of mainstream ML...

The FTC announced that Equifax has agreed to pay a minimum of $575 million as part of a global settlement of claims against it arising from a 2017 data breach that affected 147 million Americans. The settlement with the FTC, the Consumer Financial Protection Bureau, and 50 states and territories pot...

AI applied to healthcare includes a collection of technologies that enable machines to sense, interpret, act and learn. AI implementations for digital health can be relatively simple when they are focused largely on personal patient engagement, or vastly complex when working with big data sets, high...

The Federal Trade Commission this week announced its approval of a $5 billion settlement with Facebook, ending a long-running investigation into the company's privacy practices. The commission's 3-2 vote was along party lines.

The U.S. Treasury Department has "very serious concerns" about Facebook's new Libra cryptocurrency, according to Secretary Steve Mnuchin. "Libra could be misused by money launderers and terrorist financiers. Cryptocurrencies, such as Bitcoin, have been exploited to support billions of dollars of ill...

Cloud marketing company Signpost has raised $52 million in new funding to "increase the scale of our business and invest in our technology," CEO Stuart Wall announced. The company's Software as a Service platform for small and mid-sized businesses consists of artificial intelligence-based customer r...

State motor vehicle departments have become a rich source of facial recognition data for and FBI and Immigration and Customs Enforcement agents. Researchers at Georgetown Law's Center on Privacy & Technology reportedly used public records requests to gather a cache of documents that show the age...

Over time, it's likely that we will develop new AI technology to identify and label deepfakes, but until then, we are on our own.

While good communication is pretty much universally beneficial, there are times when it's more so than others. One such time? During a cybersecurity incident. Incident responders know that communication is paramount. Even a few minutes might mean the difference between closing an issue vs. allowing...

The subscription model forms the backbone of the revenue streams of many SaaS companies. In fact, more than 90 percent of software providers expected to migrate to a subscription-based business model by 2022, according a Gartner report. Despite the higher rates of adoption, companies often struggle ...

The U.S. House Intelligence Committee recently heard expert testimony on the growing threat posed by "deepfakes" -- altered videos and other artificial intelligence-generated false information -- and what it could mean for the 2020 general elections, as well as the country's national security overal...

The ACLU has released documents showing the NSA improperly collected Americans' call and text logs in 2017 and 2018. The unauthorized collections occurred just four months after the agency announced it was deleting more than 620 million call detail records acquired since 2015 under Title V of the Fo...

Oracle has announced plans to combine its more than 18 related analytics products under a single banner, Oracle Analytics, making it easier for customers to figure out what they need. It's not unusual for a company to innovate a string of offerings before consolidating them into a single product lin...

Chinese hackers likely are behind a series of cyberattacks against telecommunications companies around the world, security researchers have reported. The campaign, dubbed "Operation Soft Cell," has been active since 2012, according to Cybereason. There is some evidence suggesting even earlier activi...