Enterprise IT

Oracle learned a lot from its customers and plowed its findings back into its core product just as others were getting restless and seeking alternatives. Oracle is now calling its product a "converged database" to help with differentiation by highlighting that many businesses don't often only focus ...

The idea that CRM products should be priced according to the utility they deliver sounds good, but it raises a lot of questions too. With value pricing, you might expect the cost of CRM to rise and fall as a business gets more or less use and value from its investment, but who gets to determine the ...

The U.S. Federal Trade Commission is making good on a resolution to strengthen its enforcement of security deficiencies occurring in e-commerce transactions. The agency's recent action involving allegations of improper activities by teleconferencing provider Zoom Video Communications is a notable ex...

The Federal Trade Commission seeks to obtain information on how many users certain social media companies have, how active the users are, what the companies know about them, how they got that information, and what steps the companies take to continue to engage users. The FTC also is gathering inform...

Three announcements at Dreamforce tell a credible story of the future in which algorithmically driven assistance drives business -- and much more. We've long known that we can't manage what we can't measure, and measurement requires data to deliver real information. These announcements provide an in...

Americans seem to have little interest in using contact-tracing applications used to identify people who have come into contact with a person infected with COVID-19. Adoption rates in areas using an app based on technology introduced by Google and Apple six months ago are higher, but even in the mos...

Downtime can cost enterprises that depend solely on a data center's ability to deliver IT and networking services to customers -- such as e-commerce companies -- up to $11,000 a minute. The cost to businesses, entrepreneurs and individuals who use subscription services in their work has yet to be ca...

Mobile shopping apps have in the midst of the pandemic become central to online retail operations, and they're clearly here to stay. The E-Commerce Times spoke with m-commerce specialists to find out what's behind the rapid growth of consumers shopping on mobile devices, what mobile shoppers require...

Libra, the digital currency announced by Facebook last year, is getting a new name. Libra will now be Diem. The new name will reenforce the currency project's independence, according to a statement released by the Libra Association, which is also changing its name. From now on it will be the Diem As...

CRM giant Salesforce has signed a definitive agreement to purchase enterprise communications platform Slack. "Together, Salesforce and Slack will shape the future of enterprise software and transform the way everyone works in the all-digital, work-from-anywhere world, said Marc Benioff, Chair and C...

The rapid expansion in the use of cloud technologies to support remote working during the COVID-19 pandemic has underscored that the U.S. government's increasingly high rate of cloud adoption will likely be sustained for the next several years. In fact, 2020 was a "historic year" for federal cloud ...

More than 90 percent of IT leaders surveyed for a recent report expect to expand their cloud services in the next one to three years. Despite this testament to the benefits of cloud adoption, enterprises may find a lack of qualified IT workers to fill those positions. A majority of cloud team leader...

Artificial intelligence has made noticeable changes to technologies around the world. Perhaps AI's most notable potential, however, is its role in the supply chain industry. The value of shrinking and localizing the supply chain process through the use of AI is more apparent than ever, and positions...

The U.S. government's policy to restrict federal agency exposure to products and services associated with Huawei Technologies and other China-based companies has gained the support of the U.S. information technology industry. However, a wide swath of U.S. companies, including those in the IT sector,...