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Shopping online can feel a bit impersonal. It's all about looking at screens and filling virtual carts, and not so much about having a rich experience. Many consumers long for just that kind of experience -- one that's similar to walking into a store, looking at products, talking with an associate, ...
The latest step of the dot-com move toward brick-and-clicks is the Internet kiosk placed in a real-world store. Surprisingly, in-store web kiosks have some advantages over at-home online shopping.
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