Spotlight Features

Voice computing is replacing the graphical user interface, Shawn DuBravac, chief economist of the Consumer Technology Association, said early this year at CES. Digital assistants will be integrated into many household objects, he noted. About 5 million voice-activated digital voice products had been...

The American Technology Council, which President Donald Trump established this spring by executive order, has four years to rebuild the federal government's information technology structure. A massive reboot of both hardware and software will be necessary to bring government computers up to modern s...

Recent ransomware threats have escalated into a global crisis, and cybersecurity experts and government authorities have redoubled their investigative efforts. Of grave concern is the possibility that the recent Petya attack had more sinister motives than typical ransomware operations, and that stat...

More than 8,600 retail locations will shut down this year, following the 5,077 that closed last year, based on data from Credit Suisse. Moreover, 2017 could surpass 2008 -- the worst year for retail closures on record -- when 6,163 stores shut down operations. However, unlike 2008, when overall con...

China's parliament earlier this month passed a law aimed at addressing the country's concerns about hacking and terrorism, which has spiked concerns among foreign businesses and human rights advocates. One interpretation of the new law is that it only codifies China's existing cybersecurity practice...

Uber by the Billions

Uber just celebrated its two-billionth trip in a 147-way tie, according to CEO Travis Kalanick, who shared the information in a Monday post on Facebook. Each of the drivers and riders who began their trip at 4:16 a.m. GMT on Saturday, June 18, got a $450 gift from Uber -- the number is significant b...

Amazon CEO Jeff Bezos recently announced an expansion of the company's investment in India to the tune of $3 billion -- that was in addition to the $2 billion in investments it announced in 2014. Bezos announced the new investment during the 41st annual U.S.-India Business Council Leadership Summit,...

As a maker in an e-commerce world, you have to get the word out about what you're creating. Whether you're crafting candles or jewelry, marketing, in short, leads to sales. It's one thing to set up a booth at a craft fair and meet your customers face to face, but it's another thing entirely to marke...

If you're just starting to sell your crafts or other handmade items online, one of the first decisions you'll need to make is how to accept customer payments. There are a variety of choices for payment processing, and many crafters end up using several.

You're making soap or jewelry or handcrafted leather bags, and you want to sell them online. Where do you go? What spaces work best? How do you decide where to sell your wares? It's important to choose the right selling spaces for your products and business strategy. That can include selling on both...

If you like to make soaps, candles, pendants, pouches or any other crafts, you might be thinking of becoming part of the wave of craftspeople who sell their wares online. Digital marketplaces are effecting radical changes in the way craftspeople connect with their buyers, opening up a wealth of oppo...

The Gears of E-Commerce

As the U.S. retail industry puts another long holiday shopping season behind it, a few changes appear to be taking place. For one thing, it appears there's a new recipe for success. Growing a business requires more than setting up a fancy website, placing inventory into a warehouse, and engaging a s...

When Amazon launched Prime Day six months ago, skeptics came out in force to criticize what they considered Jeff Bezos' desperate ploy to add members to a club that appeared to be peaking in a saturated domestic market. Gimmick or not, Prime Day worked. Amazon sold more than 34.4 million items acros...

E-COMMERCE GONE WILD

Surprise Success: What to Do When Sales Go Through the Roof

Success is a good thing. Sometimes, however, surges in orders and sales cause headaches for e-commerce companies. The key is to expect the unexpected. Planning ahead can help ensure that sales spikes are handled as smoothly as possible. "It's never too early to start planning for growth," said Marg ...

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