Spotlight Features

Online gambling is at an all-time high in accessibility and popularity. But many betting app developers are rolling the dice blindly without addressing users’ customer experience concerns.

Gamification places game-design elements such as gaining trophies, progressing to new levels, or gaining virtual currencies, into a non-traditional gaming context. This is aspect of app-based education technology and provides students with fun and unique ways to test their knowledge.

Cloud storage provider Nasuni recently announced a $60 million equity investment by new investor Sixth Street Growth. This is the fourth round of financing for Nasuni over the last five years, during which it has raised a total of $148 million. We spoke with the company's founder and CTO Andres Rodr...

Many financial services are already in the marketplace preparing for what has been classified as a cashless society. The push for this transition is not only coming from germ-fearing shoppers and front-line store workers. Businesses are also driving the trend to pay without paper money.

The digital wallet of the future is not about just storing the picture of a document, it's also about ensuring that scanned documents are valid and provides assurances that it has been issued by a verified source. Therefore, identity proofing must be the cornerstone of any digital wallet.

A surge in the use of the new marketing channel called social commerce requires online retailers to adapt their selling strategies to succeed. For that new marketing platform to get results for sellers, however, brands must recognize that traditional e-commerce and social media marketing are not the...

Consumers, especially lonely hearts experiencing life's so-called golden years, are prime targets for romance scams and fraud assaults. Romance scams are at an all-time high. Even younger folks who share too much about their affairs of the heart on dating sites and social media could become ripe tar...

Brace yourself, 2022 promises to bring expanded cyber confrontations as ransomware attacks gain the high ground. A dangerous increase in ransomware attacks last year caused devastating compromises to government organizations, critical infrastructure, and businesses. Much of the increase resulted fro...

The marketing technique called clienteling is used by retail workers to establish long-term relationships with key customers. When applied to e-commerce, the practice is based on having access to data about their preferences, behaviors, and purchases. A relatively new variation of this concept is di...

CES 2022 officially runs Jan. 5 to 7, though numerous big press events took place on Monday, one day earlier than originally planned. TechNewsWorld attended many of the press conferences and presentations virtually. We assembled a roundup of some of the major announcements and innovations that will ...

Not everyone who knows how to code software gets rich quickly, if at all. But extra money can be generated from software coding as passive income from side projects or independent distribution of mobile apps and more.

Product returns are an unavoidable part of running an e-commerce business. They can't be eliminated, so offering the option to return items can be a vital part of a business's strategy. As the adage goes: "If you have too few returns, you're not selling enough." Still, most e-commerce businesses wou...

Cash flow concerns and fraud are going to be a menace to both retailers and consumers this holiday shopping season. One of the biggest shopping headaches this year will be a much earlier start to the chargeback cycles. Jeff Wixted, vice president of marketing and client solutions at Accertify, discu...

Supply chain chaos has sellers and shoppers on edge, with no relief in sight anytime soon. To better understand how marketers should navigate this unusual holiday shopping season, we spoke with a variety of experts to get tips on what makes for successful holiday e-commerce marketing -- and why plan...