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Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as they grapple with an escalating wave of fraudulent chargebacks.

Cybercriminals are exploiting young gamers' innocence for financial gain, putting their privacy and their families' financial security at risk. Experts emphasize the need for parental awareness, as children are particularly vulnerable to these scams.

A new privacy report ranking the top 15 social media platforms found Reddit and Snapchat as the least intrusive on their users' privacy. At the other end of the spectrum were Meta products Facebook, Messenger and Instagram.

The 2024 holiday shopping season isn't shaping up well for retailers, but the emergence of artificial intelligence offers a chance to optimize performance and increase customer satisfaction.

Anyone who's done a Google search knows it's already stuffing AI summaries into its search results, but it will be upping its ante in AI when a program called Search Generative Experience (SGE) exits its current experimental phase. The feature could be a nightmare for content creators.

Nearly two dozen dating apps were flagged by Mozilla's Privacy Not Included researchers as failing to meet privacy and security standards, sharing customer data with third parties, and excluding the right of a user to wipe their data from the app.

Retailers are not wasting any time in pushing the gen AI agenda. However, they may be moving a bit too fast by overlooking some valid concerns about unrecognized risks.

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics cleanup company report.

As businesses and industries continue to evaluate the pros and cons of ChatGPT, generative AI, and other artificial intelligence species, some adopters praise its time-saving and innovative benefits. Others are hesitant to trust the new technology. Either way, where gen AI is headed is an ongoing co...

Like it or not, most organizations find themselves unwillingly dragged into using AI. They might recognize the potential of AI to improve customer and employee experiences, yet they struggle with the challenges of integrating diverse AI technologies.

Because violative merchants make efforts to conceal illegal drug offerings, the level of risk for payment providers is much greater than most realize.

Delivery by drone of packages on the doorstep of consumers has been slow in coming, but 2024 could be the year the technology finally takes flight.

With the heightened shopping from Black Friday and Cyber Monday sales, 78% of Americans expect porch pirates to strike more during these delivery periods.

Cyber insurance premiums are soaring as insurers limit what's covered, exposing a gap in cybersecurity financial safety nets, according to a new report.