Trends

Coors Field, home of the Colorado Rockies MLB team, pioneers frictionless age verification with Amazon One, transforming how customers purchase alcoholic beverages.

A mobile wallet is an obvious answer for brands who want to seamlessly enroll, engage, and retain loyalty members, with 79% of U.S. consumers in a recent study saying they are more likely to join a loyalty program that does not require carrying a physical card.

Retailers can win in the e-commerce arena by adapting payment strategies, enhancing online checkouts, and leveraging technology to foster brand loyalty -- ultimately leading to sustained customer engagement and profitability.

Adopting tech-based software platforms is crucial for solving supply chain issues. Yet, achieving transparency remains a challenge, especially for non-tech-savvy merchants and shippers.

The U.S. Department of Justice has another feather in its cyberwarfare cap after taking down the cybercrime network of Turla, a criminal gang linked to Russia called one of the world's most sophisticated cyber-espionage groups.

The largest declines in online prices were observed in categories like computers, electronics, and appliances. Analysts link the downward trend to decreased demand, high interest rates, and surplus inventories. On the other hand, sectors like groceries and personal care products have maintained stea...

To combat chargeback fraud in e-commerce, follow these tips on utilizing machine learning, analytics, and end-to-end solutions while prioritizing customer experience. Discover how to effectively fight fraud and maintain a seamless shopping experience for legitimate customers.

Whether Walmart succeeds in winning over its customers could directly impact other retailers to follow suit. Either way, a key factor is collecting their insights.

Consumers in the U.S. lost more than $4 billion to investment scams in 2022, and this year is expected to be worse. This rip-off trend is growing as investment scams become increasingly sophisticated and widespread, taking advantage of the rise of digital technologies.

Intent data is becoming an increasingly important tool among B2B organizations and retail marketers. In fact, 62% of companies now use one or more intent data solutions. Yet, as a new product category, intent data can be complex.

The telehealth age of medical care is gaining momentum even as online medical services strive to overcome barriers to expanded services. Patients applaud the quick solutions that keep them out of time-consuming and costly in-person doctor appointments and pharmacies.

We spoke with Robert Brown from BDO Digital about customer analytics in retail sales. He noted that a fundamental notion about the role of technology this year is that it is critical to invest in e-commerce and digital marketing.

The rapid growth of digital fraud by consumers working with dark web-based gangs is a symptom of fraud's accessibility and democratization among everyday internet users.

As physical stores enjoy a return of foot traffic from younger consumers, their banking and payment preferences present challenges to retailers.