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By reducing reliance on centralized mass production, Gelato’s model empowers local production shops to meet e-commerce demands and reduces emissions, contributing to sustainability. This approach helps makers avoid supply chain disruptions while addressing key environmental concerns.

The campaign discovered by Zimperium zLabs targets Android mobile phones and aims to distribute a variant of the Antidot banking trojan that the researchers have dubbed AppLite Banker.

Phishing attacks impersonating major brands like Walmart, Target, and Best Buy surged by over 2000% during peak shopping periods, underscoring the heightened threat landscape in the United States.

Mushrooming fake store sites, deceptive domains, and compromised e-commerce sites are just a few of the threats facing online shoppers and businesses this holiday season, according to reports recently released by two cybersecurity companies.

Paradoxical tensions among consumers are making their behavior unpredictable and baffling many sellers, according to a new report by a global strategy and management consulting firm.

Based on a survey of 11,000 adults in 50 states, one-quarter of American adults have had a package stolen this year. The average value of each stolen parcel was $204.

INDUSTRY OUTLOOK

2025 Looks Like Another ‘Meh’ Year for CX

According to Forrester’s “2024 US Customer Experience Index," CX quality among brands in the United States sits at an all-time low after declining for an unprecedented third year in a row.

Benjamin Brooks, a researcher at Harvard's Berkman Klein Center, urged the AI industry to address the content compensation problem before others step in to do it.

The retail industry is bracing for more than just the usual surge of cyberattacks this holiday shopping season. Among the most persistent challenges is the rise in advanced bad bot traffic, which has surged by 58% compared to last year.

The National Retail Federation forecasts holiday sales growth between 2.5% and 3.5% above last year's holiday season. The forecast includes e-commerce, which is expected to grow between 8% to 9%, totaling $295 billion to $300 billion.

Poor-quality product data routinely has severe implications for retailers. If left unresolved, bad data hinders the effectiveness of business operations, product search and discovery, customer satisfaction, and sales.

The streaming television industry has been accused of operating a massive data-driven surveillance apparatus that is transforming TVs into sophisticated monitoring, tracking, and targeting devices.

The new platform addresses significant pain points for CPG founders and operators, who often spend countless hours navigating disconnected systems and manually consolidating data from spreadsheets, inventory, and bill pay platforms.

Imagine losing billions in e-commerce revenue because consumers are taught how to game the chargeback system. This is the harsh reality facing digital marketplaces like Uber, Airbnb, Turo, and Etsy as they grapple with an escalating wave of fraudulent chargebacks.

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