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Despite legislation created to stop “scalper” and “grinch” bots from buying products faster than humans on e-commerce sites, desperate consumers are wrestling with the dilemma of either paying inflated prices or using bots themselves.

Despite Microsoft's introduction of generative AI into its search engine Bing, the company has failed to cut into the share of market leader Google.

Shipping protection and warranty services by Extend offer peace of mind to e-commerce customers and revenue opportunities for online retailers of all sizes.

Sooner or later, small-to-medium-size businesses engaging the e-commerce market and looking to grow must buy into a more workable solution for the demanding customer experience. StoreConnect and Salesforce transform SMB e-commerce by improving customer experience and enabling scalable growth.

Large numbers of Gen Z and millennial TikTok users are frequently mining the platform for career advice, according to the results of a survey of 1,000 full-time workers from ages 21 to 40 released Tuesday by ResumeBuilder.com. These findings underscore social media's role in influencing professional...

As the holiday shopping season approaches, the timing of SMS marketing messages takes on heightened importance. Effective scheduling not only influences consumer engagement and open rates but also plays a crucial role in achieving sales success.

Craigslist, Wikipedia, and Zillow are the fastest-loading websites on the internet, according to a study released Monday by web design company DigitalSilk. The study rated popular websites based on average mobile and desktop load times.

The panel will consist of Brendan Witcher, vice president and principal analyst at Forrester, Arv Natarajan, director of product at GroupBy, and Kole McRae, business intelligence manager at GroupBy, who will serve as panel moderator. We connected with Natarajan for an advance insight into the conten...

A growing concern among merchants is their ability to meet new payment card industry (PCI) security standards as early as next March. Failure to complete the upgrade within one year could result in penalties from $5,000 to $100,000 or more.

E-commerce musical instrument supplier Sweetwater will not be singing a new tune under its newly-appointed CEO, Mike Clem. Instead, the company will be cranking up the volume to stay true to what it does best -- meeting its customers' needs.

Krepling's no-code platform enhances mid-market merchants' capabilities, streamlining e-commerce expansion with flexibility and cost-effectiveness, reshaping how online businesses scale.

Inaccurate product information sows confusion, undermines trust, and boosts return rates, costing retailers both revenue and credibility. Learn why smart retailers invest in product information systems.

The Federal Reserve's new FedNow Service allows instant money transfers but may exacerbate online fraud, experts warn. The service presents unique challenges due to its irreversible and rapid transactions.

This year presents a distinct set of challenges for marketers, as fluctuating economic conditions and changing consumer trends add complexity to inventory planning and delivery logistics.