CRM Report: NCR’s e-Business Warehouse Attracts Leading Dot-Coms

Business solutions provider NCR (NYSE: NCR) said Monday that it has sold versions of its eBusiness Teradata Warehouse to E*Trade, Travelocity, Macys.com, and others since its recent launch.

The global giant also announced that MatchLogic, an online advertising subsidiary of Excite@Home, bought a similar version of the e-business system and that NCR and MatchLogic are going to enter an $8 million joint development and marketing agreement.

NCR says its system allows users to ask complex questions about its customers, get real-time responses, and act on that information to tailor services geared toward customer satisfaction and loyalty.

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